Transport and Customs Supervisor at Medecins Sans Frontieres


MSF_Médecins Sans Frontières_Medical humanitarian organisation

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation. Our actions are guided by medical ethics and the principles of neutrality and impartiality. A worldwide movement MSF was founded in Paris, France in 1971. Its principles are described in the organisation’s founding charter. It is a non-profit, self-governed organisation. Today, MSF is a worldwide movement of 24 associations, bound together as MSF International, based in Switzerland. Thousands of health professionals, logistical and administrative staff – most of whom are hired locally – work on programmes in some 70 countries worldwide. Humanitarian action MSF’s work is based on humanitarian principles. We are committed to bringing quality medical care to people caught in crisis, regardless of race, religion or political affiliation. MSF operates independently. We conduct our own evaluations on the ground to determine people’s needs. More than 90 per cent of our overall funding comes from millions of private sources, not governments. MSF is neutral. We do not take sides in armed conflicts, we provide care on the basis of need, and we push for independent access to victims of conflict as required under international humanitarian law. Bearing witness and speaking out MSF medical teams often witness violence and neglect in the course of their work, largely in regions that receive scant international attention. At times, MSF may speak out publicly in an effort to bring a forgotten crisis to public attention, to alert the public to abuses occurring beyond the headlines, to criticise the inadequacies of the aid system, or to challenge the diversion of humanitarian aid for political interests. Quality medical care MSF rejects the idea that poor people deserve third-rate medical care and strives to provide high-quality care to patients. In 1999, when MSF was awarded the Nobel Peace Prize, the organisation announced the money would go towards raising awareness of and fighting against neglected diseases. Through the Access Campaign, and in partnership with the Drugs for Neglected Diseases initiative, this work has helped lower the price of HIV/AIDS treatment and stimulated research and development for medicines to treat malaria and neglected diseases like sleeping sickness and kala azar.

  • Job Type: Full Time
  • Qualification: OND
  • Experience: 2 – 3 years
  • Location: Abuja
  • Job Field: Logistics 

Scope of Responsibilities and Accountabilities

  • Planning and supervising the day to day implementation of procedures and administrative processes for the efficient clearance and transportation of medical and non-medical goods in the mission according to MSF protocols, standards and procedures in order to ensure the optimal functioning of the mission.
  • Planning and supervising the day-to-day activities and administrative processes to ensure an efficient running of the clearance and transportation processes of medical and non-medical goods for a supply office (coordination or project), ensuring compliance of MSF standards, protocols and procedures. These activities include but are not limited to the following:
  • Acting as a forwarding agent for the mission by ensuring all the importation process in liaison with clearing agents through follow-ups of all importation process in order to release the goods as fast as possible, following up on the MOU and liaising with Ministry of Finances and others for taxes exemption. Being the focal person of the Ministry of Health for the import license by providing all the details on the content of the importations
  • Conducting local context watch and proposing best routing for local transport taking in consideration nature of goods and timing and participates in the network for cargo transportation possibilities with the other sections. Organizing regular market consultations and tenders on transport local market (Road, Air …)
  • Being responsible for the reception of international freight
  • Planning, prioritizing, and organizing the shipment of goods purchased locally and managing all related administration documents
  • Communicating with customers, prioritizing transport according to their needs.
  • Coordinating and leading the team under his/her responsibility including the daily workers, defining each person’s tasks (daily supervision and checking the quality of their work); drawing up working schedule and organizing and leading team meetings
  • Supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility to ensure both the sizing and the amount of knowledge required
  • Performing delegated tasks according to his/her specialty and as specified in his/her job description.
  • Performing the day-to-day activities and administrative processes to ensure an efficient running of the clearance and transportation processes of medical and non-medical goods for a supply supervisor (coordination or project) following the supply procedures according to MSF standards and protocols. Including the following activities:
  • Managing and planning, in collaboration with the line Supervisor and the supply chain manager, the shipment of goods between the projects and/or from the capital to the projects choosing the best possible means of transportation
  • Being responsible for the reception of international freight and its forwarding to the field.
  • Being responsible for all customs and administrative related issues
  • Regularly assessing the local transport market (companies, prices, services, delays,), and proposing different third-party providers for validation

Minimum Requirements

  • Essential technical Diploma, in Supply Chain or Transport
  • At least 2 to 3 years’ experience in the supply department.
  • Essential computer literacy (word, excel and internet)
  • Commitment to MSF Principles, Behavioural Flexibility, Results and Quality Orientation, Stress Management, Teamwork and Cooperation.

Method of Application

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