VillageReach is a non-profit global health innovator that develops, tests, implements and scales new solutions to critical health system challenges in low-resource environments, with an emphasis on strengthening the “last mile” of healthcare delivery. VillageReach combines expertise across public health, technology, and business to bring life-saving innovation – new systems, programs and technologies – to scale and sustainability in the world’s most underserved communities.
- Job Type: Full Time
- Qualification: MBA/MSc/MA
- Experience: 10 years
- Location: Lagos
- Job Field: Research
Summary
- VillageReach invites qualified candidates to apply for the position of Senior Manager – Research, Evidence & Learning, based in Lagos, Nigeria.
- This position will support implementation research to evaluate telehealth models to extend access and improve pathways to primary healthcare (PHC) for underserved populations in Lagos, including women and people with lower socioeconomic status.
- Ideal candidates are experienced in managing qualitative research projects across multiple sites and are skilled in managing relationships with diverse internal and external stakeholders, including government, private sector, partners and academia.
Description
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.
- Support the development and submission of research protocols in coordination with implementing partner based in Nigeria and VillageReach colleagues based globally, including finalization of qualitative and participatory data collection methodologies, sampling strategies, and data collection tools
- In coordination with the implementing partner team, ensure fidelity to approved research protocols, including rigorous data collection practices, and support proactive, day-to-day troubleshooting to ensure high-quality qualitative and quantitative data is collected in a timely manner
- Lead qualitative data analysis and synthesis for reporting and data use in implementation research based on agreed upon conceptual frameworks
- Contribute to the identification of opportunities for improvement in program design based upon a detailed understanding of the data
- Advise the consortium on best practices in implementation research and qualitative research
- Serve as the primary point of contact for VillageReach colleagues providing technical support to the consortium conducting implementation research on equitable telehealth models
Competencies:
The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.
- Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
- Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
- Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
- Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
- Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities:
- This position has no supervisory responsibilities.
Education & Experience:
- A masters’ degree in public health, social sciences or similar field is required; a doctorate is preferred.
- At least ten years of experience in qualitative research, implementation research, human centered design, health research or similar field.
- Experience conducting rigorous qualitative research with underserved populations, including women and people with lower socioeconomic status.
- Experience with research on digital health and/or primary health care delivery.
- Experience conducting qualitative data analysis using Atlas.ti or other software and presenting results, demonstrated through report or presentation samples.
- Experience facilitating the identification of actionable recommendations for program improvement based on data.
Other Qualifications:
- Strong written and verbal communication abilities and ability to synthesize and deliver information to diverse audiences in a clear and concise way. Routine sharing of research results and recommendations with Ministry of Health and private sector stakeholders will be part of this role.
- Experience with managing research projects, including following workplans, facilitating team meetings, training data collectors, and working with team members to ensure deliverables are met.
- Experience working with geographically dispersed teams, including across multiple time zones.
- Ability to work independently with little direct oversight while still maintaining high quality of work.
- Ability to think strategically around the implications of research findings.
- Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
- Fluency in English required.