Programme Development and Quality Manager (Re-Advertised) at Danish Refugee Council (DRC)

The Danish Refugee Council (DRC)

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world. DRC fulfils its mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities in the conflict areas of the world; and by advocating on behalf of conflict-affected populations internationally, and in Denmark, on the basis of humanitarian principles and the Human Rights Declaration. We understand “durable solutions” as any means by which the situation of refugees can be permanently and satisfactorily resolved, enabling them to live normal lives. Durable solutions can be voluntary repatriation, local integration or resettlement. In Denmark, DRC assists refugees in all aspects of integration as well as asylum procedures. Internationally, DRC actively participates in supporting the protection of refugees, and promoting durable solutions for conflict-affected populations. The DRC’s supreme authority is the Council, which consists of up to three representatives of each member organisation, six representatives of the voluntary groups and refugee counselling organisations cooperating with the Danish Refugee Council, and of the Executive Committee. DRC is an umbrella organisation and is currently consisting of 30 organisation members and voluntary groups, committed to the refugee cause. Membership of the DRC is open to non-party-political, voluntary, nationwide humanitarian and international organisations that work on a democratic basis, and whose aims conform to those of the DRC.

  • Job Type Full Time
  • Qualification BA/BSc/HND , MBA/MSc/MA
  • Experience 5 years
  • Location Abuja
  • Job Field NGO/Non-Profit  , Project Management 


The DRC Nigeria is looking to recruit an experienced, highly- qualified and enthusiastic professional to lead the effective implementation of DRC’s programme quality activities in Nigeria and oversee a committed team consisting of a MEAL Coordinator, Communications Officer, and Grants Management Specialist.

Duties & Responsabilities       

The Programme Development and Quality Manager (PDQM) is responsible for strategic leadership, technical guidance, and management of the Communication, Grants, Information Management and MEAL functions for DRC in Nigeria. The PDQM will develop and maintain systems and tools for efficient grant management; and ensure a coordinated approach to risk-management in cooperation with the compliance and finance departments. The role also contributes to the development of country strategies, and is responsible for developing and implementing of fundraising strategy.

The Programme Development and Quality Manager is based in Abuja – but expected to travel frequently to Area Offices and field locations in Borno and Adamawa states and other areas as the geographic presence of DRC Nigeria develops.

The main responsibilities and tasks of the Programme Development and Quality Manager :

Grants Management

  • In coordination with the DRC Head of Programme, Technical Sector Coordinators and Area Managers ensure high quality and evidence-based programme design and proposal development, monitoring and evaluation, and learning processes are streamlined throughout the country mission;
  • Ensure timely compliance with all internal and external grants management requirements, including contractual compliance and reporting.
  • Organize and lead monthly grants review meetings.


  • Oversee DRC Nigeria’s timely and quality quantitative monitoring.
  • In coordination with the Head of Programme and the MEAL Coordinator creating and implementing comprehensive programme evaluations.
  • Overseeing that learnings and lessons learnt are properly disseminated for quality organisational learning. 
  • Together with the MEAL coordinator, improving collection, storing and analysis of MEAL data.

External and internal communication

  • Engage and communicate with relevant donor counterparts and coordination bodies in Nigeria.
  • Oversee the creation of quality communication and information products for internal and external dissemination.
  • Together with Head of Programmes create and roll out communication plan.
  • Liaise with relevant Regional Office and HQ counterparts responsible for programme design, reporting, and monitoring and evaluation.
  • Coordinate and provide timely reporting and feedback to the Head of Programmes, Country Director and SMT on Programme Quality activities.

Team management

  • Provide strategic leadership and management oversight of the Quality Assurance department, with a portfolio including: communications, grants management, programme quality, reporting, and information management.
  • Line manage and provide technical support to the Communications Officer, Grants Management Specialist, and MEAL Coordinator.
  • Ensure that both programme and support teams maintain good understanding of DRC Nigeria’s grants, MEAL and communication strategy and compliance through trainings and technical support.

As Manager the post-holder is responsible for the following:

  • Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility.
  • Accountable for making significant decisions on what the unit does: its purpose, functions and role, and for making commitments and decisions that require the expenditure of significant unit resources.
  • Accountable for people management of direct reports, four employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
  • Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC.

In addition to the above, the Programme Development and Quality Manager may be asked to carry out other duties requested by the Head of Programme – but always in the scope of this job description.


  • Master’s degree in political science, international development, economics or other relevant field.
  • At least five years of professional experience in humanitarian emergency contexts with PDQA responsibilities, preferable to have at least two years of experience at senior management level.
  • At least three years’ experience with people management
  • Knowledge and experience working protection, food security, WASH, shelter, NFIs, mine action, mine risk education, and armed violence reduction is an asset.
  • Proven knowledge of MEAL systems and procedures; experience with planning and rolling out programme evaluations.
  • Proven ability to lead a high performing and diverse team, manage performance, foster a positive working environment and manage issues sensitively and diplomatically.
  • Extensive knowledge of US and European institutional donors and their compliance requirements with proven experience of developing successful funding proposals and overseeing large complex grants.
  • Excellent understanding of the principles of budgeting, financial and contract management.
  • Full professional proficiency in English with the capacity to produce well-written products for formal reporting and communication.

Required skills & Qualities

Core Competencies of DRC:

  • Striving for excellence
  • Collaboration
  • Taking the lead
  • Communication
  • Demonstrating Integrity
  • Ability to work in a multinational and multicultural environment
  • Excellent writing, proof-reading, and communication skills
  • Excellent organizational and multi-tasking skills
  • Strong ability to adapt, take initiative and work in a multicultural environment
  • Interest for humanitarian sector and donor’s environment
  • Listening, analytical and synthesis skills
  • Excellent communication skills, as well as patience and politeness
  • Exemplary sense of ethics in the workplace.