Programme Assistant, Community & Feedback Mechanism at ActionAid (AA) Nigeria – 6 Openings

ActionAid_Action Aid

ActionAid (AA) Nigeria is an affiliate of ActionAid International, which is a global alliance of organisations working towards achieving a world without poverty and injustice in which every person enjoys the right to a life with dignity. As a large and visible development organisation, we work in more than 40 countries in Africa, Asia, Europe and America. Our expertise lies in community-led approaches to development and working through partnerships with the poor and other grass root organisations.

We are recruiting to fill the position below on the World Food Programme (WFP) funded projected:

Job Title: Programme Assistant, Community & Feedback Mechanism

Locations: Shani, Borno and Bade, Yobe
Employment Type: Full-time
Slots: 6 Openings (Shani – Borno x4 and Bade – Yobe x2)


  • ActionAid Nigeria is inviting applications from qualified candidates to fill the following positions on the World Food Programme (WFP) funded projected implemented in Shani, Borno State and Bade, Yobe State.
  • Programme Assistant, Community and Feedback Mechanism; Accountability to affected Population (Protection), Social Cohesion and Peace Building-WFP-BMZ Project (Shani – Borno x4 and Bade – Yobe x2)
  • The post holder will support the Protection Officer in working with programme staff and beneficiaries to develop structure and methods for managing the complaints and feedback in the field as well as maintaining the integrity of information received.

Person Specification
Education / Qualifications:

  • At least National Diploma in Social Sciences or Arts / Humanities is essential
  • Membership of relevant professional bodies and agencies is desirable.


  • Minimum of 2 years related experience is essential.
  • Experience in implementation of accountability and complaints reporting mechanisms in Nigeria is essential.
  • Related experience on WFP funded project is desirable.

Skill / Abilities:

  • Strong communication and writing skills.
  • Excellent report-writing skills
  • Confidentiality and highly numerate
  • Excellent interpersonal skills and Negotiation skills
  • Research and analytical skills
  • Excellent strategic planning skills
  • Demonstrable IT skills, tact, and diplomacy
  • Demonstrated ability to work effectively with senior political, community, and civic leaders as well as members of the donor and diplomatic community.

Application Closing Date
11th September, 2023.

How to Apply
Interested and qualified candidates should send their Applications and CV in a single MS word to: Vacancy.Nigeria@actionaid.orgThe subject line of emails must state clearly, job title of position applied for and location e.g., “Programme Assistant, Community Outreach -WFP-BMZ Project-Shani”.

Clicke here for more on the Job Description (Ms Word)

Clicke here for more information


  • ActionAid offers competitive terms of employment. Applications from women and candidates from the Northeast are particularly encouraged.
  • While we respect all applicants, interview dates will be communicated only to shortlisted candidates.