Knowledge Management Associate – Nigeria Strengthening Civic Advocacy and Local Engagement (SCALE) at Palladium Group

Palladium Group

Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Location: Abuja
  • Job Field: NGO/Non-Profit  , Project Management 

Primary Duties and Responsibilities 

  • Support the project’s Monitoring, Evaluation, and Learning unit to develop a KM Strategy for SCALE and ensure its alignment with project goal and objectives. 
  • Develop and manage innovative and cost-effective online and offline KM tools and systems to consolidate, compile and disseminate information and knowledge generated from SCALE and its various partners. 
  • Coordinate, plan, and provide administrative support of periodic web-based meetings (webinars).  
  • Assist with the development and email distribution of SCALE newsletters and other external communications 
  • Maintain web-based databases; edit and revise website page layouts; assist with audience surveys; organize and archive SCALE documents.  
  • Support preparation of high-quality project reports and documentation.  
  • Develop and manage SCALE databases and information systems and social media platforms. 
  • Serve as SCALE focal point for managing information requests. 
  • Keep abreast of development in the tools, trends, and practices in knowledge management to strengthen the capacity of
  • SCALE and its partners in KM. 
  • Work closely with key partners to create networks and communities of practice for knowledge management and knowledge-sharing. 
  • Support the project Management Information System and initiate a Learning and KM Hub for SCALE 
  • Support the communication of key messages, success stories, best practices, and lessons learned. 
  • Develop and disseminate information to familiarize target audiences with the project’s activities and learning. 
  • Collect and analyze data and results and evaluate progress in support of the project’s Collaboration, Learning, and Adapting (CLA) plan. 
  • Undertakes other tasks as assigned. 

Position Requirements 

  • A degree in communications, social sciences, knowledge management, public policy communications, or related field. 
  • Progressively responsible experience in knowledge management, monitoring, evaluation, and learning and/or communications and knowledge management tasks for development projects. 
  • Advanced competency in working in a web-based environment 
  • Strong familiarity with social media tools and online social networking 
  • Strong knowledge of the development industry 
  • Learning skills including conceptual thinking, analytical skills, and ability to deal with ambiguity 
  • Strong organizational skills and strategic thinking; attention to detail; flexible and able to work efficiently with multiple tasks 
  • Strong in written and spoken English 
  • Strong communication and interpersonal skills including the ability to connect with people and continuously expand networks to other knowledgeable persons 
  • Competency in MS Word, Excel, Outlook, and PowerPoint required 
  • Competency in graphic design software and understanding of website design and User Interface experience is desirable 

Method of Application