WASH Officer – Mubi at Norwegian Refugee Council (NRC)

Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide. What is NRC? NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take action during situtations of armed conflict, and engage in other contextes where our competences will add value. The majority of our 5000 staff members are national employees in NRC’s projects in around 25 countries worldwide. All our projects are supervised by the NRC Head Office in Oslo. NRC was established in 1946 under the name Aid to Europe, to assist refugees in Europe after World War II. Today NRC is organised as an independent, private foundation. We cooperate closely with the UN and other humanitarian organisations, around the world as well as in Norway. What does NRC do? Programme Activities: NRC’s main activity is the deliverance of humanitarian aid through programme activities in the field. NRC specialises in five programme areas, or core competences – Shelter, Food Security, Water, Sanitation and Hygiene (WASH), Education, and Information Counselling and Legal Aid (ICLA). The core competences are adaptive to different contexts and mutually reinforcing.

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 3 years
  • Location: Lagos
  • Job Field: Engineering / Technical  , NGO/Non-Profit 


Generic Responsibilities

  • Ensure compliance and adherence with NRC policies, procedures, tools, handbooks and guidelines.
  • Implement delegated CC project portfolio according to plan of action.
  • Ensure proper filing of documents.
  • Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist.
  • Promote and share ideas for maintenance and improvement for WASH infrastructure especially latrine constructions and water points.
  • Maintain a close link and collaborate with other sectors in particular Shelter, protection, ICLA, education, food security, etc.
  • Preparing accurate monthly progress reports and other WASH software activities documents or tools
  • Contributes to capacity building of project staff.
  • Collaborate with local authorities and other stakeholders and promote the rights of people affected by displacement (IDPs, returnees, refugees, host populations) in line with NRC’s advocacy strategy.

Specific responsibilities:

  • Conduct WASH needsassessments, and participate when requiredin focus group discussions, communitymeetings, and other community mobilization activities. 
  • Supervise and monitor wash SOFTWARE works, works carriedout by Daily/Incentive labor and/or repairs includingcorrect usage, specifications of materialsand general quality of the works. 
  • Trains and supports team members, service providers and local and technical partners.
  • In collaboration its supervisor actively participates in the recruitment process of team members e.g. enumerators.
  • Develops the necessary tools for the WASH program according to the WASH maintenance of infrastructures and use of WASH NFI’s and materials, etc.).
  • Participate in the implementation of the monitoring plan of activities delegated by the supervisor, 
  • Ensures the archiving of all project documents.
  • Maintain a system of reasonable control over the materials and tools used, while mentioning the quality of the material obtained and ensure that all water and sanitation works are in line with national and local guidelines.
  • Ensure that hygiene promotion activities achieve their objectives within the set timeframe;
  • Ensure that activities promote accountability to beneficiaries, gender and protection sensitivity and effective inclusion in programming.
  • Provide support and training to hygiene promoters and community volunteers.
  • Provide regular reports at the required frequency and in the required manner, document the results and keep detailed records.
  • Preparing and implementing the distribution of NFI’s, including site preparation, verification, distribution, crowd control and complaint handling. 
  • Reports on difficulties, lessons learned and any other obstacles that may affect the implementation of the activities.
  • Performs any other duties as requested by the supervisor.


Generic professional competencies

  • Hold a university degree or higher diploma in Environmental health. Public health, relevant related field (social sciences, communication or its equivalent.
  • Higher education certificate shall be considered as an added advantage. 
  • Minimum 3 years of experience of working as a Project Officer in a humanitarian/recovery context
  • Solid knowledge of the principles of WASH in a conflicting environment
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Good knowledge of English of both verbal and written communication.
    • Proven knowledge in borehole construction/rehabilitation, water points, latrines construction. 

Context related skills, knowledge and experience

  • Proven knowledge in soft WASH components including community sensitization, hygiene promotion, CLTS and committees training.
  • Project design skills.
  • Good capacity for planning and monitoring of activities
  • Have a great capacity for analysis 
  • Have good knowledge/experience in conducting qualitative/quantitative assessments and in responding adequately to identified gaps
  • Ability to work in a team and in a heterogeneous and international environment.
  • Have a good knowledge of the local cultures and languages of the areas of intervention 
  • Have a good command of computers (Windows, Word, Excel, PowerPoint, CAD software);

Behavioural competencies

  • Communicating with impact and respect
  • Work with people.
  • Planning and delivering results.
  • Empowering and building trust
  • Handling insecure environment

Method of Application