Shelter Project Manager at Norwegian Refugee Council (NRC)

Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide. What is NRC? NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take action during situtations of armed conflict, and engage in other contextes where our competences will add value. The majority of our 5000 staff members are national employees in NRC’s projects in around 25 countries worldwide. All our projects are supervised by the NRC Head Office in Oslo. NRC was established in 1946 under the name Aid to Europe, to assist refugees in Europe after World War II. Today NRC is organised as an independent, private foundation. We cooperate closely with the UN and other humanitarian organisations, around the world as well as in Norway. What does NRC do? Programme Activities: NRC’s main activity is the deliverance of humanitarian aid through programme activities in the field. NRC specialises in five programme areas, or core competences – Shelter, Food Security, Water, Sanitation and Hygiene (WASH), Education, and Information Counselling and Legal Aid (ICLA). The core competences are adaptive to different contexts and mutually reinforcing.

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 3 years
  • Location: Borno
  • Job Field: Building and Construction  , Engineering / Technical  , NGO/Non-Profit  , Project Management 


The Shelter Project Manager (SPM) is responsible for the direct implementation of the Shelter CC project and will provide regular technical support and monitoring visits to all program areas to ensure that interventions consider international best practices and are appropriately meeting the needs of the participants in target communities. S/he will represent NRC at coordination forums, as delegated by the Area Manager.

This position report to the North Area Manager and is a key member of the Area Management Group.

Generic Responsibilities 

  • Manage the area office shelter project team
  • Ensure compliance with NRC policies, guidance, and procedures
  • Contribute to the development of country, area and project strategies, initiate, and participate in the development of relevant shelter projects 
  • Coordinate and manage project implementation, including activities, budget, spending plans, work plans, reports, and project documentation, in accordance with proposals, strategies, and donor requirements
  • Implement technical direction and ensure high technical quality of projects
  • Provide regular progress reports to the Area Manager and Shelter Specialist
  • Ensure that projects target program participants who are most in need of protection; explore and assess new and better ways to assist
  • Develop and manage the project budget (in cooperation with the Shelter CC Specialist) and coordinate across CCs
  • Ensure recruitment and capacity building of project staff and transfer key skills
  • Liaise and collaborate with relevant local authorities and other key stakeholders
  • Promote the rights of IDPs (Internally Displaced Persons) and returnees in line with the advocacy strategy

Specific responsibilities 

Program Development:


  • Contribute to the situation analysis, identify needs, and actively take part in developing project strategies
  • Lead the design and conduct quality technical and needs assessments, working with the Shelter Specialist and M&E (Monitoring & Evaluation) Focal Point, and submit timely quality reports
  • Contribute to the development of concept notes and proposals
  • Proactively work with M&E to lead and/or support the documentation of lessons learned, best practices, and case studies for projects to inform the improved design of new projects and highlight NRC work to key stakeholders
  • Proactively engage with potential donors at the field level through effective coordination and collaboration, working with the Area Manager

Project Management:

  • Prepare and deliver detailed project implementation, procurement and budget spending plans in a timely manner, ensuring that off-targets are identified and mitigated promptly
  • Ensure availability of quality partnership assessment, partnership plan, and ensure that relevant MoUs (Memorandum of Understanding) and other support documentation and resources are in place to work with local partners
  • Provide guidance and technical support to staff on implementation modalities, plans, and strategies, including the development and rollout of remote management plans, partnership strategy and plans, advocacy plan, and risk analysis
  • Ensure the integration of other Core Competencies in both design and implementation of actions  
  •  Manage assigned human resources, incl. recruitment, f planning and management processes, and conduct staff performance and development management 
  • Conduct frequent field visits to project areas to ensure quality implementation through technical and managerial guidance, support, and monitoring
  • Conduct monthly project progress reviews, including progress against objectives, indicators, activities, as well as budget vs. actual spending, and report to the Area Manager on the project progress
  • Ensure project budget management incl. the monitoring of projects, take corrective measures and ensure the effective use of resources
  • Ensure quality and timely preparation of donor reports, project reports, and any other NRC internal reports as required
  • Ensure compliance during project implementation with donors and NRC regulations, working closely with the Grants and Shelter Specialist and ensure adherence to available guidelines
  • Work closely with the M&E (Monitoring & Evaluation) team to support the continuous monitoring of project implementation, quality, the measuring of all indicators, and ensuring that NRC accountability mechanisms CFM (Complaints and Feedback Mechanisms) in place are reviewed, known to and utilized by the project participants

Capacity Building:

  • Identify learning and training opportunities for project staff and partners and work as a mentor and role model for less experienced staff
  • Work with the Shelter Specialist to provide necessary technical training and develop appropriate technical guidelines and materials for NRC’s and partner’s staff

Representation, Coordination, and Advocacy:

  • Develop and maintain collaborative and effective partnerships with NGOs (non-governmental organizations), CBOs (Community-Based Organizations) and government partners
  • Ensure the effective participation of stakeholders in project implementation
  • Ensure the development of advocacy messages within projects, ensuring linkages to the overall Nigeria country program, and to the advocacy strategy
  • In collaboration with senior program staff, assist in advocacy activities that target decision-makers at all levels
  • In collaboration with the Shelter Specialist, feed in learning, experiences, and evidence to relevant global advocacy objectives.


Generic professional competencies for this position:

  • Bachelor’s degree or equivalent in civil or architectural engineering. Degrees in social work, social science, humanities, or other related degree
  • Minimum of three years of professional experience leading, managing, and implementing emergency response programs in shelter programming in a humanitarian and/or recovery context
  • Demonstrated experience in grant management, budgeting, and proposal writing
  • Strong budgeting and budget monitoring skills, including proficiency with MS Excel
  • Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently
  • Strong ability to work with diverse groups/individuals, ranging from local partners, local authorities, humanitarian community and to the private sector
  • Experience in supporting the Logistics and Procurement department in the procurement of non-food, shelter and hygiene items and diverse types of constructions and rehabilitation activities
  • Excellent interpersonal, communication, public speaking, and strategic planning skills are required
  • Fluency in English, both written and verbal, as well as excellent report writing skills

Context/specific skills, knowledge, and experience:

  • Knowledge of NGOs operations and humanitarian sector dynamics in Borno State is an advantage
  • Demonstrated background and knowledge of major humanitarian donors, particularly BHA (Bureau for Humanitarian Assistance), UNICEF (United Nations Children Fund), ECHO (European Civil Protection and Humanitarian Aid Operations), and UNHCR (UN High Commissioner for Refugees) 
  • Previous experience in emergency preparedness and response
  • Demonstrated experience in successfully managing, and capacity building a multicultural team
  • Previous experience in partnerships with local governments and CBOs, providing capacity building, coaching, and collaborating on project design and implementation 
  • Willingness to travel and work in hard-to-reach areas under strenuous conditions
  • Good cultural awareness and sensitivity
  • Experience with start-up or expansion of new programmes

Method of Application