Human Resources Officer at INTERSOS

INTERSOS is an independent, no-profit organization which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world’s poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy coordinates, supports and monitors the planned activities in the countries of intervention carried out by decentralised offices. The statutory bodies of INTERSOS, are: the Members Assembly, the Council, the Society for Auditing and Certification of Accounts. Intersos, established in 1992, is recognised by the Italian Ministry for Foreign Affairs, the European Commission and the principal UN agencies; it is privileged to hold an advisory status with the United Nations Economic and Social Council (ECOSOC). OUR MISSION • To give an immediate response in humanitarian crises by bringing emergency relief to the victims of armed conflict, drought, famine, the presence of landmines or unexploded devices, and other disaster situations. • At the same time as providing primary emergency relief, to also begin working to promote a return to normal living conditions, the resumption of dialogue and the strengthening of peace, reconstruction and growth. • To stimulate, encourage and involve Italian society in helping to develop and spread the existing culture of solidarity and international justice. TRAINING INTERSOS also offers training courses aimed to provide knowledge and practical skills regarding humanitarian emergencies and assistance. INTERSOS training courses are designed for both beginners and experts in order to offer the appropriate content to the right target. For more information follow the link: JOIN US INTERSOS is always looking for committed staff. Take a look to our website Specialties Humanitarian Interventions, Protection, Education, WASH, Shelter, Health&Nutrition, Food Security

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 3 – 5 years
  • Location: Borno
  • Job Field: Human Resources / HR 


Under the technical guidance of the HR Manager, role holder provides hands on support to all field bases within Borno State through ensuring the consistent implementation of HR standards, policies, procedures and processes. The role holder supports in the capacity building of field-based Office Assistants. S/he is responsible for the implementation of Human Resources policies and procedures, and the correct administrative management of all staffs working in the project according to HR Manager’s indications and INTERSOS procedures, in order to ensure legal compliance to local laws.


  • Guides and support managers and staffs on HR policies and procedures and monitor the implementation of the rules in line with the Internal Regulation and Labour Law.
  • Under supervision the HR Manager executes administrative, legal related tasks and payroll procedures ensuring that all data related to monthly salary calculation of national employees of the project are correctly collected (days off, unpaid leaves, sick leaves, overtime, etc.).
  • Ensures that all staffs in the project (National, international, visits, etc.) are properly briefed and/or inducted.
  • Supports the bases with performance management, capacity building, disciplinary measures and other HR matters.
  • Conducts interviews and select applicants who meet the specified criteria for the position as per the recruitment process and in close coordination with the line managers.
  • Ensures hiring, carry out amendments and contract termination formalities for employees at project level, according to labour local laws, preparing all mandatory tax declarations in order to ensure legal compliance.
  • Assists the managers to draw up annual holiday planning and staff shifts in order to forecast HR needs and to ensure HR availability for the project activities.
  • Enters data into the HR database and personal files and keep them up-to-date in order to facilitate HR processes management. Archive the personnel documentation and keep it in order.
  • Updates national health insurance, GLA/GPA schedules, employee pension information and local indigene reports in order to meet legal requirements and duties.
  • Under the supervision of the HR Manager, update regularly the project’s organizational chart and Job Descriptions in consultation with relevant staffs (i.e., Head of Mission, Heads of Base, Project Managers, Programme Coordinator, CFC, etc.)
  • Follows up on the implementation of the staff’s performance appraisal system (probationary & annual performance reviews).
  • Ensures induction, debriefs and all exit processes are done as per INTERSOS Nigeria procedures.
  • Ensures the timely production of HR reports from the field including attendance, payroll input, turnover, leave tracker and nominal rolls.
  • Plans and conducts internal HR workshops, induction and trainings for national staffs according to organizational needs.
  • Supports, in close coordination with the HR Manager, the managers in detecting training needs through consolidating staff’s performance result, in properly evaluating people performance and in potential identification, and follow up on action plans to improve people capabilities.
  • Prepares the final pay slip and employment certificate at the end of a contract in order to meet legal requirements while defending INTERSOS ’s interests and based on Internal Regulation.
  • Ensures all administrative information available to the staffs (posting, meetings, etc.)
  • In close collaboration with the Project Manager and HR Manager, looks for the best options to avoid and/or solve possible labour conflicts.
  • Supports the HR Manager in translating documents into local language. Assists the HR Manager in meetings upon request.
  • Prepares and share statistical HR reports as requested.
  • Collaborates with Logistics department for movements and/or accommodation of staffs in the project.
  • Performs other duties as assigned.


  • Minimum of Bachelors Degree/HND in Human Resource Management, Personnel Administration, or related HR field is mandatory.
  • Minimum 3-5 years of HR experience with INGO sector and local labour laws is highly preferred.
  • Effective organisational and communication skills, teamwork, meticulous attention to detail and numeracy.
  • Work within the framework of INTERSOS Nigeria’s core values.
  • Act as an ambassador for INTERSOS Nigeria, through professionalism and conduct.
  • Undertake and apply learning from appropriate training and development programmes.
  • Essential computer literacy (Microsoft Office Suite, e-mail, internet, etc…).
  • Excellent interpersonal and communication skills.
  • Ability to work both independently and as part of a team.
  • Willing to work extra hours and available at the weekend for emergency cases.
  • Capacity to work under pressure and willingness to work and live in a complex context.
  • Fluency in English, Kanuri, and Hausa.
  • Work within the framework of INTERSOS Nigeria’s core values.
  • Act as an ambassador for INTERSOS Nigeria, through professionalism and conduct.
  • Adhere to all INTERSOS policies and procedures both technical and administrational.
  • Undertake and apply learning from appropriate training and development programmes.
  • Maintain and care for all equipment issued by INTERSOS Nigeria and for any losses or damages due to negligence you will be liable for repair or replacement.

Method of Application


Interested candidates should complete this form and attach their CV with Cover Letter following this format “Surname_ Position you applied for”.Interested and qualified?