E-learning Instructional Designer At Norwegian Refugee Council

Norwegian Refugee Council_NGO

Are you an experienced e-learning instructional designer, curious about learning in the humanitarian sector and with a special interest in data responsibility; and with special attention to the learning needs, circumstances surrounding the humanitarian learning environment, and cognisant of the constraints in designing and delivering e-learning? NRC is looking for you!

In collaboration with the Data Responsibility Lead, you will be responsible for translating content into learning modules, predominantly digital ones, and delivering global learning and development products, which can be translated into multiple languages.


NRC has identified the need to establish a Data Responsibility practice across its programme teams delivering aid. As per the UN OCHA definition, data responsibility in humanitarian action is the safe, ethical and effective management of personal and nonpersonal data for operational response (OCHA 2021). The intention is to work across different elements such as data protection, information security, ethics, risk and compliance and programme design to create practical guidance for field teams to identify risks inherent in using digital solutions and mitigating these in several ways, including design, minimisation, avoidance, technical, etc. Ultimately success will be measured in the ability to raise awareness amongst NRC’s thousands of field workers and enable a responsible approach to data processing. Furthermore, as NRC intends to contribute to sector change, whatever is produced will be made available to other humanitarian actors and networks.

Come join us!

Countries: Belgium Germany Kenya Nigeria Norway

Career category: Information Management

Years of experience: 5-9 years

What you will do:

Some of your specific responsibilities include;

  • Establish NRC user experience and interactions with e-learning courses, to ensure that learners remain engaged and to reduce attrition rate as much as possible.
  • Develop training on the topic of “Data Responsibility” together with the Data Responsibility Lead.
  • Conducting pre-release or concept tests with small user groups before making major developments.
  • Receiving feedback from users and providing adjustments to increasingly make the training experience valuable and ensure learning results are achieved.
  • Identify external providers where necessary, and manage the outsourcing of e-learning course design.

What you will bring:

  • Minimum 5 years of experience in instructional design
  • In-depth knowledge of learning theories and instructional design model
  • Ability to write effective copy, instructional design test, audio and video scripts
  • Strong project management skills and experience.
  • Ability to engage with and to coordinate a wide range of diverse actors with enmeshed roles (interpersonal communication and organisational skills)
  • MA degree in instructional design, educational technology or similar relevant fields
  • Fluency in English, both written and verbal
  • Lesson and curriculum planning skills
  • Have experience of e-learning authoring programs and developing storyboards for e-tools, e-learning courses, and videos (Articulate Storyline, Rise)
  • Visual design skills Adobe Creative Cloud)
  • Experience and/or interest of delivering learning products in the humanitarian context or similar would be a plus.

Along with your CV, please share 2-3 samples of your previous work that showcase short, bite-sized learning/microlearning. Sample work should be in English. Articulate Review 360 links are also acceptable.

We know that you are curious and would like to learn more about this role; please click here to access the full Job Description.

What makes this position attractive?

  • A challenging and exciting opportunity with an international team dedicated to advocating for the rights of people forced to flee;
  • A chance to translate content into learning modules, predominantly digital ones, and deliver global learning and development products such as induction, leadership, and mentoring programmes.
  • An 18-month, full-time contract. We are open to receiving applications from Norway; Germany; United Kingdom, Belgium; other remote working locations in a time zone +2/-2 hours from Oslo (Central European Time); subject to NRC’s hiring mechanisms (e.g. Kenya, Jordan etc.)
  • Salary and benefits according to NRC’s salary scale and terms and conditions in the primary duty station (country of location).

We are also looking for people who share our values:

  • To be dedicated in what we do;
  • To be innovative with our solutions;
  • To act as one unified and inclusive team;
  • To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.

We are happy about early applicants.

For any questions, please write to ho.recruitment@nrc.no with the “Job Title” as a subject.


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

How to apply