Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. Langdon-Davies conceived the idea of a personal relationship between a child and a sponsor – a model that puts the child at the centre, and remains the core of what we do. Today, Plan International is a global organisation that is active in over 70 countries to advance children’s rights and equality for girls. Who We Are We work with communities around the world to end the cycle of poverty for children. We work with communities around the world to end the cycle of poverty for children. Founded over 70 years ago, Plan is a nearly $800 million organization often ranked among the top 10 international development agencies by reputation, size and scope. We work side-by-side with communities in 50 developing countries to end the cycle of poverty for children, developing solutions to ensure long-term sustainability. Our level of community engagement, long-term outlook and constant focus on the needs and priorities of children is unique among international development organizations. Our solutions are designed up-front to be owned by communities for generations to come and range from clean water and health care programs, to education projects and child protection initiatives. Community by community, Plan works to promise futures that are worthy of all children’s potential. Our Vision Our vision is of a world in which all children realize their full potential in societies that respect people’s rights and dignity. Our Mission Plan strives to achieve lasting improvements in the quality of life of vulnerable children in developing countries by: Enabling children, their families and their communities to meet basic needs and to increase their ability to participate in and benefit from their societies; Fostering relationships to increase understanding and unity among peoples of different cultures and countries; and Promoting the rights and interests of the world’s children.
- Experience 1 year
- Location Yobe
The Opportunity
To be responsible for the set-up and management of the help desk during targeting and profiling activities across the 5 target LGAs of Yobe State. Track and record feedback and complaints into the CFM database by ensuring proper documentation and aggregation of CFM data, including complaints received, investigated, and responded to, as well as providing detailed summaries of complaints issues to the program team during review meetings. The role holder is expected to have a basic knowledge of the Humanitarian Accountability Partnership (HAP) guidelines, Core Humanitarian Standard (CHS) principles, and other relevant accountability guidelines.
About You
We are looking to recruit person(s) with:
- HND, BSc, or equivalent, preferably in Social Sciences, Development Studies, Nutrition, Agriculture, or other relevant discipline, and evidence of an NYSC discharge certificate for B.SC. or HND candidates. The ideal candidate should demonstrate working knowledge and experience of Accountability HAP Guidelines and CHS Principles within a project environment. Experience working with marginalized communities and their safeguarding.
- At least 1 year of practical work experience in a similar role.
- Understand key concepts and commitments regarding accountability to affected populations (AAP), including a strong understanding of HAP, Do No Harm, and other relevant global standards.
- Ability to communicate in English, Hausa, and local languages of the respective communities
- Ability to work with good initiative and meet deadlines
- Ability and willingness to stay at the deep field level
- Working on and managing UNWFP-funded projects is preferable.
- Experience in Gender or Safeguarding/PSEA is desirable.
- Experience working on “in-kind distribution” projects is desirable.
- Female candidates are strongly encouraged to apply