Careers Verified – Our client, a fintech company, is recruiting to fill the position below:
Job Title: Telephone Sales Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Our client is looking for suitable candidates to fill in the position of , Telephone Sales Officer (Graduate Trainee). The ideal candidate will be responsible for generating sales and building relationships with prospective and existing customers via telephone.
- The role involves promoting products or services, closing sales, and achieving monthly and quarterly sales targets while providing excellent customer service.
Key Responsibilities
Sales and Business Development:
- Make outbound calls to potential and existing customers to promote products or services.
- Understand customer needs and recommend suitable solutions.
- Close sales deals and achieve assigned targets.
Customer Relationship Management:
- Build and maintain strong relationships with customers through follow-ups and regular communication.
- Address customer queries and concerns in a timely and professional manner.
- Record and update customer information in the CRM system accurately.
Product Knowledge:
- Stay updated on company products, services, and promotions.
- Effectively communicate product features, benefits, and pricing to customers.
Reporting and Documentation:
- Prepare and submit daily/weekly sales reports to the supervisor.
- Track and document customer interactions, sales progress, and feedback.
Team Collaboration:
- Work closely with the sales team and other departments to meet overall business objectives.
- Share insights and feedback to help improve sales strategies and customer experience.
Requirements, Skills and Competencies
- Candidates should possess a Bachelor’s Degree / HND or OND qualification.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Goal-oriented with a proactive approach to meeting sales targets.
- Good organizational and multitasking skills.
- Resilience and ability to handle rejection.
Application Closing Date
31st January, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online