Lorache Consulting Limited operates as a Business Process and Strategy, Human capital Development and Marketing Management Consultancy firm. The firm is piloted by a team of experienced professionals and exceptional management strategist who are distinguished and seasoned in their various fields of specialization.
We are recruiting to fill the position below:
Job Title: Supermarket Store Manager
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Summary
- Store manager or assistant in Supermarket Retail industry, is responsible for leading a team of Sales Associates to assist customers in their shopping needs.
- Their duties include hiring and training qualified store employees, taking inventory of products or placing orders as needed and helping Sales Associates handle customer questions or complaints.
Responsibilties
- Manage store operational requirements by scheduling and assigning employees
- Recruit, select, orient and train employees
- Maintain results by coaching, counseling and disciplining employees
- Prepare annual budget, schedule expenditure, analyze variances and initiate corrective actions
- Identify current and future customer requirements by establishing rapport with potential and existing customers
- Ensure availability of merchandise and marketing products in store
- Secure merchandise by implementing security systems and measures
- Protect employees and customers by providing a safe and clean store environment
- Maintain the stability and reputation of the store by complying with legal requirements
- Provide training to improve the knowledge base of the staff and use cross-training methods to maintain productivity when employees are absent
- Manage all controllable costs to keep operations profitable
- Manage stock levels and make key decisions about inventory control
- Analyze sales figures, forecast future sales and interpret trends to facilitate planning
- Ensure standards for quality, customer service, and health and safety are met
- Respond to customer complaints and comments
- Organize special promotions, displays and events
- Update colleagues on business performance, new initiatives, and other pertinent issues
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
Requirements
- Have a Bachelor’s Degree in any subject
- Have at least five years’ experience in Store manager or retail and one year experience in leadership
- Are able to motivate a team, delegate work fairly, and contribute as a team player
- Have a relentless commitment to delivering customer service excellence and building strong customer relationships
- Can show knowledge of budgeting, marketing, strategic planning, and vendor relationship management
- Have sound knowledge of technology products and the current retail environment
- Consistently deliver results and have first-class sales skills
- Are highly organized and able to communicate well both verbally and in writing.
Salary
N400,000 monthly (net).
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their applications to: lorachevacancy@gmail.com using the job title as the subject of the email.