Founded in 2009, Nile University is a private multidisciplinary university based in Abuja, and a proud member of Honoris United Universities since 2020. Nile University currently has over 40 undergraduate programmes and more than 50 postgraduate programmes spread across eight best- in-class faculties, in the College of Health Sciences, Law, Science, Computing Studies, Engineering, Environmental Sciences, Management Sciences, and Arts & Social Sciences.
We are recruiting to fill the position below:
Job Title: Student Recruitment Specialist
Location: Lagos
Employment Type: Full-time
Job Summary
- We are currently looking to engage a highly competent and result-oriented Student Recruitment Specialist with strong personal & professional integrity to join the dynamic team in our Nile Digital Education Team (Lagos Branch).
Responsibilities
- The Student Recruitment Specialist will focus on engaging with prospective students, nurture leads, and champion the conversion of leads into registered students.
He/she is expected to:
- Make outbound calls to leads generated through various channels, including website inquiries, social media, and events.
- Engage with prospective students to understand their educational needs and career goals.
- Provide detailed information about our educational programs, admission requirements, and application procedures.
- Build rapport with prospective students and address any concerns or objections they may have.
- Follow up with leads through phone calls, emails, and other communication channels to maintain engagement and facilitate the conversion process.
- Collaborate with the admissions team to ensure a smooth transition for registered students and provide ongoing support as needed.
- Meet or exceed recruitment targets and key performance indicators (KPIs) related to lead conversion and enrolment.
- Drive the focus on improving the client’s experience in every interaction through call listening, quality checking, and feedback.
- Resolve all callers’ queries that are escalated from agents efficiently and effectively.
- Utilize all quality management feedback and insights to coach and develop team leaders to deliver exceptional service.
Qualification & Experience
- Minimum of HND/B.Sc. in Mass Communication, Marketing, English, or any related discipline.
- Minimum of 3 years relevant work experience in the Contact Centre industry.
- Strong understanding of institution’s policies, and services.
- Proficiency in communicating in Hausa, and other major Nigerian languages is an added advantage.
Application Closing Date
31st July, 2025.
How to Apply
Interested and qualified candidates should send their CV to: jobs@nileuniversity.edu.ng using the Job Title as the subject of the mail.