Strategy & Operations Analyst at Kuda Bank


Kuda Bank


Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Strategy & Operations Analyst

Location: Lagos

Role overview

  • We are looking for a tech-savvy Strategy & Operations Analyst to support Kuda’s leadership team in delivering on high-priority initiatives and driving operational excellence.
  • This role is ideal for someone who thrives in fast-paced environments, enjoys solving ambiguous problems, and is motivated by impact.
  • You will play a key role in driving alignment across teams by supporting OKR tracking, leading quarterly business reviews, improving our Notion-based operating system, and providing analytical insights to support decision-making.
  • This is a high-impact role with direct exposure to leadership and critical business decisions.

Responsibilities

  • Support company-wide OKRs, helping teams define objectives, track progress, and stay focused on strategic goals.
  • Coordinate Quarterly Business Reviews, ensuring effective progress reviews, early identification of blockers, and clear next steps.
  • Manage and improve Kuda’s internal operating processes, leveraging Notion and other tools to optimise dashboards, templates, and team workflows.
  • Identify and drive continuous improvement, optimising processes and introducing efficiencies across teams.
  • Provide analytical and operational support to leadership, turning data into actionable insights to inform key decisions.

Requirements

  • 2 – 3 years experience in consulting, strategy, business operations, or fast-paced startup environments.
  • Strong organisational and project management skills, able to manage multiple initiatives end-to-end.
  • Tech-savvy mindset with solid proficiency in tools like Notion, Google Sheets/Slides, and a proactive approach to adopting new tools.
  • Analytical thinking with the ability to translate data into clear recommendations.
  • Excellent written and verbal communication skills, with confidence engaging senior stakeholders.
  • Self-starter attitude, comfortable taking ownership and driving outcomes independently.
  • Bonus points for experience in fintech, operational excellence, or strategy roles in high-growth environments.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

  • A great and upbeat work environment populated by a multinational team
  • Pension
  • Career development & growth
  • Competitive annual leave plus bank holidays
  • Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
  • Group life insurance
  • Medical insurance
  • Well-fare package (Wedding, Compassionate and etc)
  • Perkbox
  • Goalr – employee wellness app
  • Award winning L&D training
  • We are advocates of work-life balance, working in a hybrid in office schedule.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online