MacTay Consulting – Our client in the Financial Institution, is recruiting to fill the position below:
Job Title: Service Executive – Banking
Location: Nationwide
Employment Type: Full-time
Job Summary
- We are seeking an experienced Service Executive to join our banking team.
- The successful candidate will be responsible for delivering exceptional customer service, resolving customer complaints, and driving customer satisfaction.
Key Responsibilities
- Provide timely and professional responses to customer inquiries and complaints.
- Resolve customer issues promptly and efficiently.
- Identify and escalate complex customer issues to senior management.
- Collaborate with internal stakeholders to ensure seamless customer experience.
- Stay up-to-date with banking products and services to provide accurate information to customers.
Requirements
- Bachelor’s Degree / HND / OND
- Minimum of 2 years of experience in a customer-facing role in the banking industry.
- Proven track record of delivering exceptional customer service.
- Strong understanding of banking products and services.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Salary & Benefits
- Competitive and negotiable salary
- Comprehensive Health Maintenance Organization (HMO) scheme
- Pension scheme
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment.
Application Closing Date
14th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online