DP World – We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,100 employees spanning 74 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
We are recruiting to fill the position below:
Job Title: Senior Controller, Managed Transport Solutions
Location: Lagos
Job Type: Full-time (On-Site)
Job Function
- The Controller: Managed Transport Solutions (Snr) is responsible for monitoring and optimizing fleet performance by ensuring efficient fuel management, route planning, kilometer tracking, and delivery verification.
- This role requires a keen eye for detail, strong communication skills, and the ability to analyze operational data.
- The Controller: Managed Transport Solutions (Snr) will work closely with the logistics and operations teams to ensure deliveries are timely, cost-effective, and aligned with client expectations.
Key Performance Areas
- Track and monitor fuel usage for each vehicle in the fleet to ensure adherence to budgetary limits.
- Analyse fuel consumption patterns and identify areas for efficiency improvements.
- Report any discrepancies or unusual fuel usage, particularly for deliveries that exceed allocated fuel limits
- Manage optimized routes for drivers to minimize fuel costs, travel time, and dead kilometres.
- Monitor route adherence and address any deviations from the planned routes with the drivers.
- Work with the operations team to adjust routes as needed to enhance delivery efficiency and customer satisfaction.
- Track and report on dead kilometres (unproductive mileage) to improve fleet productivity.
- Identify and propose strategies to reduce dead kilometres and increase operational efficiency.
- Provide regular reports on dead kilometres to the logistics and fleet management team
- Monitor and assess fuel expenses for delivery officers, especially for trips that go over budget.
- Investigate reasons for overbudget usage and provide feedback and guidance to reduce future occurrences.
- Work with fleet coordinators to implement controls that help keep fuel expenses within the approved budget.
- Track deliveries and ensure that proof of delivery (POD) is collected for every shipment.
- Follow up on shipment status and maintain communication with drivers and clients to confirm successful deliveries.
- Address any discrepancies between PODs and the actual delivery information, ensuring timely resolution of issues.
- Verify kilometre readings for each delivery with client records to ensure accurate billing.
- Coordinate with clients to resolve any discrepancies in kilometre data and ensure transparency.
- Maintain accurate records of validated kilometres for billing, auditing, and performance monitoring.
Requirments
- Bachelor’s Degree in Transportation, Business Administration, or related field.
- 3 years’ experience in the related industry
- Previous experience in customer service, preferably within a transport and logistics environment.
- Experience in tracking systems (GPS, TMS, or similar) and providing real-time updates to customers is a plus.
- Technical Proficiency: Familiarity with transport management systems (TMS), GPS tracking software, and Microsoft Office applications.
- Communication Skills: Strong verbal and written communication skills for effectively interacting with customers, drivers, and internal teams.
- Problem-Solving: Ability to troubleshoot issues with shipments and provide quick, practical solutions.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online