KloverHarris is a leading Business consulting company in Lagos, Nigeria. We specialize in providing comprehensive solutions in Learning and Development, HR Outsourcing, Business Consulting, and Information Technology. With a steadfast commitment to excellence and a customer-centric approach, we empower organizations to optimize their human resources, drive growth, and achieve sustainable success.
We are recruiting to fill the position below:
Job Title: Sales Associate
Location: Lagos
Employment Type: Full-time
Job Summary
- We are seeking a passionate and customer-focused Sales Associate to join our team in the food service and delivery industry. In this role, you will assist customers, drive sales, and help ensure a seamless and positive experience for those using our food delivery and service platforms.
- The ideal candidate will have a love for food, excellent customer service skills, and the ability to thrive in a fast-paced and dynamic environment.
Key Responsibilities
- Greet and assist customers in a friendly, professional, and timely manner, both in-store and online.
- Actively engage with customers to understand their needs and suggest menu items or food services that best meet those needs.
- Maintain a thorough knowledge of our food offerings, delivery services, and promotions to provide accurate and helpful information to customers.
- Process orders quickly and accurately, ensuring proper entry into the point-of-sale (POS) systems.
- Ensure that food items are presented well and packaged properly for delivery or pickup.
- Assist with inventory management, ensuring that food products and supplies are stocked and organized.
- Upsell or cross-sell additional food items, special offers, or meal plans to help achieve sales targets.
- Handle customer complaints, requests, and issues in a courteous and effective manner to ensure customer satisfaction.
- Support the execution of store promotions, meal plan sign-ups, and new product or menu launches.
- Work closely with team members to meet daily sales goals and ensure an excellent customer experience.
Qualifications
- High School Diploma or equivalent (required); college, degree (preferred).
- Previous experience in sales, retail, or the foodservice industry (preferred but not required).
- Strong communication and interpersonal skills, with the ability to engage and build rapport with customers.
- A passion for food and the foodservice industry.
- Ability to work efficiently in a fast-paced, team-oriented environment.
- Basic math skills and proficiency with POS systems.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Preferred Skills:
- Experience in food delivery or the hospitality industry.
- Familiarity with food products, delivery services, and industry trends.
- Knowledge of food safety and handling procedures.
Application Closing Date
15th January, 2025.
How to Apply
Interested candidates should send their CV to: Recruitment@kloverharris.com using “Sales Associate” as the subject of the mail.