Mopheth Nigeria Limited is a reputable organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the pharmaceutical industry in Nigeria, however, with respect to our vision consumables, cosmetics, and skin care products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24-hour availability onsite and online in all our branches has equally ensured our clients can rely on us for immediate service at any hour of the day.
We are recruiting to fill the position below:
Job Title: Retail Branch Manager
Location: Lekki / Victoria Island, Lagos
Employment Type: Full-time
Job Overview
- We are seeking an experienced and highly organized Retail Branch Manager to oversee the daily operations of our retail mega store.
- The ideal candidate must have a strong background in retail management, excellent leadership abilities, and a proven track record of achieving sales targets, maintaining high operational standards, and leading a diverse team effectively.
- The Branch Manager will be responsible for ensuring smooth store operations, maximizing profitability, enhancing customer satisfaction, and ensuring compliance with company policies.
Key Responsibilities
- Oversee the overall operations of the retail branch, ensuring smooth daily activities.
- Supervise and coordinate the work of all department heads, supervisors, and floor staff.
- Develop and implement sales strategies to meet and exceed store revenue targets.
- Monitor stock levels and ensure effective inventory control and replenishment.
- Maintain high standards of merchandising, store layout, and product display.
- Analyze sales reports and key performance indicators (KPIs) to drive performance.
- Ensure compliance with company policies, health, and safety regulations.
- Handle customer complaints and resolve issues promptly to maintain satisfaction.
- Recruit, train, motivate, and evaluate staff performance to foster a productive team.
- Prepare and submit periodic reports on sales performance, staffing, and operations.
- Coordinate with suppliers and the head office on deliveries, pricing, and product updates.
- Manage budgets, expenses, and ensure cost control across store operations.
- Drive customer engagement initiatives and promote brand loyalty.
Qualifications and Requirements
- Bachelor’s Degree in Business Administration, Marketing, or any related field.
- Minimum of 5 years proven experience as a Branch Manager or Store Manager in a retail mega store (supermarket, electronics, or pharmacy chain).
- Strong leadership, organizational, and team management skills.
- Excellent knowledge of retail operations, merchandising, and customer service standards.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and POS/inventory management systems.
- Excellent communication and interpersonal skills.
- Must be goal-oriented, strategic, and able to make sound business decisions.
- Must reside within or around Lekki or Victoria Island.
Working Hours:
- Full-time (including weekends and public holidays, on shift rotation as required).
Salary
Attractive and competitive, with performance-based incentives.
Application Closing Date
31st October, 2025.
How to Apply
Interested and qualified candidates should send their CVs to: hrmopheth@gmail.com using “Retail Branch Manager – Lekki/VI” as the subject of the mail.