Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.
We are recruiting to fill the position below:
Job Title: Relationships Officer
Location: Jabi, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Client Relationship Management: Building and maintaining strong relationships with clients, and providing excellent customer service.
- Account Management: Opening, serve demand noticies, champion permises insepection andissue certicicates.
- Transaction Processing: Make presentations, administer and process all types of recovery actions, Negotations, Follow upaccurately and efficiently.
- Compliance and Risk Management: Ensuring all transactions and operations comply with regulations and internal policies to minimize risk.
- Data management: Maintain ad update records within appropraite database relating to billings and revenue collections
- Problem Solving: Addressing and resolving customer inquiries, complaints, and account-related issues in a timely and professional manner.
- Sales and Business Development: Identifying opportunities to recover and services to existing clients, and potentially generating new business through referrals and networking.
- Reporting and Documentation: Maintaining accurate records of all transactions, preparing reports, and contributing to the overall reporting of the organisation.
- Collaboration: Working closely with other departments within the organsiation to ensure seamless service delivery.
- Continuous Learning: Staying up-to-date on LGA regulations ad bylaws.
Requirements
- Candidates should possess relevant qualifications.
- Previous experience as an account officer or relationship management officer in a Commercial bank or MFB is a plus.
- Previous experience as a Marketing officer or sales canvaser or sales merchandiser in an FMCG company is a plus.
Skills and Qualifications:
- Strong Communication and Interpersonal Skills:Ability to effectively communicate with clients and colleagues, build rapport, and handle sensitive financial information.
- Analytical and Problem-Solving Skills:Ability to analyzedata, identify issues, and develop effective solutions.
- Attention to Detail:Accuracy and thoroughness in processing transactions, maintaining records, and preparing reports.
- Customer Service Orientation:A commitment to providing excellent service and building long-term relationships with clients.
- Knowledge of LGA Regulations and Byelaws:Understanding of banking regulations, financial products, and services.
- Proficiency in Relevant Software:Experience with data managementsoftware, accounting systems, and Microsoft Office Suite.
- Ability to Work Under Pressure:Handling multiple tasks, meeting deadlines, and dealing with demanding clients.
- Teamwork and Collaboration:Working effectively with others to achieve common goals.
Application Closing Date
21st August, 2025.
How to Apply
Interested and qualified candidates should send their CV to: jobs@tempkers.com using the Job Title as the subject of the email.