Regional Health, Safety and Security (HSS) Adviser – Middle East Office At Norwegian Refugee Council (NRC)


Norwegian Refugee Council (NRC)

Job Description

What we are looking for

We are looking for candidates with varied experience from complex contexts with demonstrated capabilities in high-risk security environments. Safety and security management related experience in an international humanitarian/recovery context is necessary for this position. Experience in humanitarian operations is highly preferred and an added advantage.

The successful candidate will possess good understanding of humanitarian principles, codes of conduct, advocacy as well as knowledge about risk management and best practice specifically in relation to humanitarian safety and security management.

What you will do

The Regional Health, Safety, and Security Advisor (RHSSA) serves as a technical resource on HSS related risk, incident and crisis management within the Middle East and North Africa (MENA) region.

The RHSSA will provide technical support to the Country HSS teams or equivalent within the region. The Regional HSS Adviser plays a fundamental role in enabling the delivery of a principled humanitarian response, in capacity building of HSS colleagues and country management, as well as in operationalizing Duty of Care across the region. 

In this position you will:

  • Advise on HSS Risk Management (HSSRM) related to staff, assets, operations, project participants and reputation of NRC, in line with established NRC HSSRM policies, standards, procedures, and NRC Duty of Care principles.
  • Act as the technical reference/resource for HSS within the region. Review and provide feedback to country offices (COs) on all HSS related products (plans, reports, assessments etc.) to ensure they comply with NRC standards. Provide technical guidance on specialised issues such as humanitarian access, negotiations, analysis and risk management upon request.
  • Based on needs and criticality, deploy to support country HSS Management and Crisis/Incident teams within the region upon request, and contribute to the development of crisis management capacity within the region.
  • Maintain a general overview of the HSS context within the region and HSS related trends/risks that will be part of the regular briefings provided to the Regional Management Group.
  • Support COs and regional office to implement the NRC HSSRM policy as well as Monitor and support the implementation of global HSS initiatives from HO.
  • Facilitate dialogue and sharing among COs on matters related to health, safety and security as well co-facilitate dialogue and sharing of best practices between HSS and access staff across the region.
  • Comply with and adhere to NRC policies, guidance, and procedures. Follow-up on compliance issues raised through NRC’s compliance monitoring systems. Conduct verifications, technical assistance, and training to address compliance gaps.
  • Train and mentor new HSS staff in the region on NRC’s policies and systems relating to risk assessment, day-to-day operational HSS, and crisis/incident management.

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What you will bring    

  • Minimum four years of security management related experience in an international humanitarian/recovery context/high-risk security environments including working as an Area Manager or Country Director in a humanitarian/recovery context with responsibilities for safety and security.
  • Advanced knowledge of risk management and best practice specifically in relation to humanitarian safety and security management.
  • Proven, solid and relevant experience in HSS work, preferably in the NGO (non-governmental organisations) environment with demonstrated understanding of humanitarian principles and codes of conduct.
  • Experience in crisis management, risk management for implementing partners and remote management.
  • Prior work experience at the country level, with programme implementation is a plus as well as experience or qualifications in humanitarian access and negotiations with regional exposure.
  • Substantial and demonstrated prior experience as a trainer, with an effective and professional training style, and the ability to develop, implement, facilitate and impart learning to a wide-ranging audience.
  • Advanced report writing, good communication and presentation skills. Results and service oriented with influencing skills.
  • Knowledge of global and regional contexts, including North Africa.
  • Fluency in English, both written and verbal. Working proficiency in Arabic, both written and verbal is a plus.

Please download the detailed job description to learn more about the position.

What we offer

  • Duty station: Amman, Jordan, Middle East and North Africa Regional Office. Amman is a family duty station.
  • Contract: 24 months.
  • Travel: 40% travel to countries within the Middle East and North Africa region based on need.
  • Salary/benefits: Grade 9 on NRC’s salary scales, with accompanying terms and conditions.
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

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Find out more about the benefits of working for NRC

Important information about the application process

  • We invite applications from all qualified and interested candidates. Please ensure you attach copies of your academic and professional certificates.
  • For internal candidates only: To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
  • If you have any questions about this role, please email mero.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts
  • join a work culture that empowers every employee to share ideas and take responsibility
  • be part of a welcoming and supportive community committed to human dignity

Learn more about NRC

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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