Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.
We are recruiting to fill the position below:
Job Title: Product Support Sales Representative
Location: Lagos
Job Outline
- Responsible for the implementation of product support programs and policies.
- Also, to ensure achievement of agreed sales targets and performance objectives.
Main Duties and Responsibilities
- Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.
- Sell and implement product support programs such as CTS, REMAN, SOS, etc. on a regular basis.
- Prepare relevant quotations and/or tenders (accurate and complete to requirement), present to customers, arrange follow-up activities as desired, and ensure conversion to effective sales.
- Ensure prompt delivery of parts or services (including backordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.
- Preparation and implementation of a weekly call plan and corresponding summary report.
- Preparation and updating the customers’ profile list.
- Keep abreast of product/service information from Caterpillar and related suppliers and ensure adequate dissemination to concerned employees and customers.
- Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.
- Implement relevant marketing and promotional programs as they arise.
- Arrange and implement relevant training programs for Parts office staff and customer representatives.
Requirements
- HND / B.Sc. Engineering with 2 years of working experience at MNL or a similar company.
- Interpersonal and communication skills
- Ability to take initiative.
- Have good selling skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@mantracnigeria.com using the position as the subject of the email.