Efezi Southsea Nigeria Limited is a hospitality consultant company incorporated in 2009 primarily to provide hospitality services to small and medium hotels.
We are recruiting to fill the position below:
Job Title: Porter
Location: Ikotun, Lagos
Job Summary
- The Hotel Porter plays a vital role in ensuring guest satisfaction by providing exceptional service with luggage handling, assisting with arrivals and departures, and offering general support within the hotel.
- This role requires excellent communication skills, a welcoming attitude, and a focus on creating a positive guest experience.
Key Responsibilities
Guest Assistance:
- Greet guests upon arrival and departure with a friendly and professional demeanor.
- Assist guests with luggage handling, including carrying, loading, and unloading luggage.
- Escort guests to their rooms and explain the room’s features and amenities.
Transport Services:
- Arrange for transportation services for guests, such as taxis, shuttles, or private cars.
- Assist with parking or retrieving vehicles if valet services are offered.
Hotel Operations Support:
- Deliver guest requests, such as room service, extra linens, or packages, promptly.
- Assist with setting up and breaking down event spaces when required.
Maintaining Cleanliness:
- Keep public areas tidy, including the lobby, entrance, and luggage storage areas.
- Ensure trolleys and other equipment are clean and well-maintained.
Information & Concierge Support:
- Provide directions, recommendations, and general information about the hotel and local attractions.
- Assist with guest inquiries and coordinate with other departments as needed.
Qualifications
- OND qualification with at least 3 years of experience.
Application Closing Date
23rd January, 2025.
How to Apply
Interested and qualified candidates should send their Applications to: efezisouthsea2000@gmail.com using the Job Title as the subject of the email.