ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Outside Plant Maintenance Engineer
Location: Lagos
Employment Type: Full-time
Description
- The Outside Plant (OSP) Supervisor oversees maintenance of ipNX fiber optic and civil work activities on the outside plant network. The OSP Supervisor will be involved in the day-to-day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant. The role is expected to involve a significant element of on-site attendance.
- Corporate Customers: Restore service failures within 3 hours of its occurrence – Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
- Retail Customers: Restore service failures within 12 hours of its occurrence.
- Incident Management Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.
- Provide operational data for FTTH Network Monitoring and analysis work that feeds into the improvement of fiber break-fix MTTR.
- Activate FOS Customer requests within 3 days of signup.
- Sign-off the Customer Feedback Form, prepare and submit post-activation report.
Educational Qualifications & Functional Skills
- Academic: University Degree in Telecoms, Engineering or Applied Sciences.
Functional Skills:
- Proven track records of maintenance and management of metro and/or long-distance fiber optic infrastructure.
- Sound knowledge of telecom industry best practices, norms, and technical requirements with regard to fiber & civil work maintenance.
- FTTx and/or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and Light Source/Power Meters (LSPM), identifying fiber cores with VFLs.
- Capable of understanding fiber network architectures, designs & splice plans.
- An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent manner.
- Familiarity with the requirements of Health & Safety legislation in Nigeria.
- Experience in civil works supervision & quality control.
- Experience in processing ROW License with Local Authorities/State Regulatory Agencies.
- User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.
- User experience for Visio/AutoCAD/GIS tools is desired.
- Excellent communication skills.
- Ability to solve complex problems in the shortest available time using honed analytical skills.
- Good interpersonal skills with customers, vendors, team members, and the local community.
- At least 2 years in the telecommunications industry, with experience in Fiber network deployments and outside plant maintenance.
- Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
Application Closing Date
18th January, 2024
How to Apply
Interested and qualified candidates should:
Click here to apply online