Global Profilers, a Profiler Group Company, is a global recruitment and resourcing company with a focus on African markets. We are experienced working within numerous fields such as: Telecom, IEC, Infra 25, Oil & Gas, Mining, Financial Services and Banking, FMCG/CD, Education and Agriculture to name a few.
We are recruiting to fill the position below:
Job Title: Network Operator Engineer
Location: Lagos
Job Description
- As a NOC Engineer, you will be part of a dynamic team responsible for maintaining the organization’s network infrastructure.
- Your role will be crucial in ensuring the continuous availability and optimal performance of the network.
- Strong technical skills, attention to detail, and the ability to work under pressure are essential for success in this role.
- Department/Unit: Technical Department
Responsibilities
Network Monitoring and Maintenance:
- effectively monitoring the organization& network infrastructure
- ensuring network availability, performance, and reliability.
- proactive monitoring, identifying and resolving network issues
- conducting routine maintenance tasks, and implementing preventive measures.
Ticket Management and Troubleshooting:
- Promptly responding to network issues, troubleshooting issues, and resolving them as per given SLA.
- Accurately diagnosing problems
- Coordinating with relevant teams for resolution
- Documenting ticket details and resolutions.
Network Performance Optimization:
- Optimizing network performance by analysing network metrics
- Identifying bottlenecks or areas for improvement, and implementing necessary changes or optimizations.
- optimizing network configurations, capacity planning, and implementing performance enhancement measures.
Documentation and Reporting:
- Accurate and up-to-date documentation of network configurations, issues, changes, and resolutions
- Maintaining network diagrams
- Documenting standard operating procedures
- Generating reports on network performance
- Ensuring compliance with documentation standards. Collaboration and Teamwork
- Effective collaboration and communication with cross-functional teams, stakeholders, vendors, and customers
- Clear and timely communication of network-related information
- Providing technical support and guidance, and fostering positive working relationships.
Requirements
- Possesses expertise in networking technologies, network monitoring and troubleshooting, incident management, network equipment, and network security.
- Knowledgeable in ISP technologies, internet protocols, traffic engineering, data centre operations, SLAs, documentation and reporting, as well as industry standards and best practices.
- Certifications such as CCNA, CCNP, or equivalent are preferred
- Bachelor’s degree in computer science, information technology, or a related field.
- Proven experience as a NOC Engineer or in a similar network operations role.
- Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, SNMP, etc.
- Proficiency in network monitoring tools and technologies, such as SNMP monitoring systems, packet analysers, etc.
- Familiarity with network equipment, including routers, switches, firewalls, load balancers, etc.
Application Closing Date
28th January, 2025.
How to Apply
Interested and qualified candidates should send their CV to: eniolami.adenuga@globalprofilers.com using the Job Title as the subject of the mail.