UP otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
We are recruiting to fill the position below:
Job Title: IT Specialist
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Objective(s)
- Respond to external and external support calls
- TranzWare Online (TWO) System Availability
- Increase transaction processing efficiency and avoid unplanned downtime
- Transaction Processing Monitoring and escalation of critical issues
Duties & Responsibilities
- Issue Resolution for internal and external customers
- Processing Centre (TWO ,TWO FEP and other Transware applications) Systems Availability
- Transaction Processing Efficiency
- System Operations Support
- Respond to external and internal support within agreed SLA terms
Key Performance Indicators
- Uninterrupted Processing Capacity – 99% System availability
- Ensure Accurate, consistent and reliable information from TWO database
- Global weekly transaction processing report
- ATM Acquiring Report
- Assigned Banks declines analysis weekly report
- Adhoc Reports and Analysis
- Monitoring of transactions across all channels via TWO
- Switch Settlement Report
- Customer satisfaction(Internal and external)
- TranzWare Messaging Gateway (TWMG) System Availability
Reporting Relationships:
- Functionally and administratively reports to: HOD, Clearing and Settlement Operations
Requirements
Education:
- OND in Computer Science, Accounting, statistic, Economics and Mathematics.
- Minimum of Upper Credit in Polythecnic
Experience:
- 0 – 2 years experience (OND Entry Level – Inexperienced)
- Any relevant experience would be an added advantage.
Key Competency Requirements:
Knowledge:
- Good knowledge of excel
Skills / Competencies:
- Strong interpersonal skills.
- Deductive reasoning abilities.
- Microsoft skills.
Remuneration
N130,000 – N160,000 Monthly.
Application Closing Date
1st August, 2023.
Method of Application
Interested and qualified candidates should:
Click here to apply online