IT Specialist (OND) at Unified Payment Services Limited


Unified Payment Services Limited

UP otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: IT Specialist

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Objective(s)

  • Respond to external and external support calls
  • TranzWare Online (TWO) System Availability
  • Increase transaction processing efficiency and avoid unplanned downtime
  • Transaction Processing Monitoring and escalation of critical issues

Duties & Responsibilities

  • Issue Resolution for internal and external customers
  • Processing Centre (TWO ,TWO FEP and other Transware applications) Systems Availability
  • Transaction Processing Efficiency
  • System Operations Support
  • Respond to external and internal support within agreed SLA terms

Key Performance Indicators

  • Uninterrupted Processing Capacity – 99% System availability
  • Ensure Accurate, consistent and reliable information from TWO database
  • Global weekly transaction processing report
  • ATM Acquiring Report
  • Assigned Banks declines analysis weekly report
  • Adhoc Reports and Analysis
  • Monitoring of transactions across all channels via TWO
  • Switch Settlement Report
  • Customer satisfaction(Internal and external)
  • TranzWare Messaging Gateway (TWMG) System Availability

Reporting Relationships:

  • Functionally and administratively reports to: HOD, Clearing and Settlement Operations

Requirements
Education:

  • OND in Computer Science, Accounting, statistic, Economics and Mathematics.
  • Minimum of Upper Credit in Polythecnic

Experience:

  • 0 – 2 years experience (OND Entry Level – Inexperienced)
  • Any relevant experience would be an added advantage.

Key Competency Requirements:
Knowledge:

  • Good knowledge of excel

Skills / Competencies:

  • Strong interpersonal skills.
  • Deductive reasoning abilities.
  • Microsoft skills.

Remuneration
N130,000 – N160,000 Monthly.

Application Closing Date
1st August, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online