African Industries Group (AIG) is a diversified global conglomerate with a legacy of 54years of business excellence and sustainable growth. It is headquartered in Lagos, Nigeria. It has been contributing to Nigeria’s socio-economic growth and industrial development and is equally committed to the nurturing and development of the local community.
We are recruiting to fill the position below:
Job Title: IT Officer
Location: Port Harcourt, Rivers
Employment Type: Full-time
Responsibilities
- Provide first-level technical support to end-users via phone, email, or chat.
- Troubleshoot hardware and software issues, including operating systems and applications.
- Assist with password resets and account unlocks.
- Document all support interactions in the ticketing system.
- Escalate unresolved issues to L2 support or other relevant teams.
- Maintain inventory of IT equipment and supplies.
- Assist with onboarding new employees regarding IT setups.
- Participate in regular training and skill development.
Qualifications
- Bachelor’s Degree in Computer Science with 2 – 3 years of experience
- Basic understanding of computer hardware and software.
- Familiarity with operating systems (Windows).
- Knowledge of networking concepts (TCP/IP, DNS, DHCP).
- Strong communication and customer service skills.
- Ability to work in a team-oriented environment.
- Prior experience in a help desk or support role is a plus, but not always required.
Application Closing Date
13th May, 2025.
How to Apply
Interested and qualified candidates should send their CV to: deborah.christopher@africanindustries.com using the Job Title as the subject of the email.