Initiative Lead – Bills & Services at Kolomoni MFB



Kolomoni Microfinance Bank is a financial services provider committed to providing customers with unparalleled access to smart, personalized, and convenient banking experiences.

We are recruiting to fill the position below:

Job Title: Initiative Lead – Bills & Services

Location: Ibadan, Oyo
Employment Type: Full-time

Job Purpose

  • The Initiative Lead – Bills & Services is responsible for owning and expanding Kolomoni’s value-added services portfolio, including airtime top-up, data bundles, TV subscriptions, electricity payments, tolling, education fees, government remittances, and partner integrations such as airtime-to-cash.
  • This role leads the product strategy, partnership sourcing, technical integration, and customer experience design for all service-based transactions, across Mobile, USSD, Chatbot, and Corporate platforms.

Key Responsibilities
Product Strategy & Roadmap Ownership:

  • Own the roadmap for Kolomoni’s bills, utilities, and third-party service offerings.
  • Define product expansion goals: local utility coverage, government service integration, agent-accessible payments.
  • Prioritize features, flows, and pricing models to drive usage and margins.
  • Direct integration to builders and service providers

Service Partnership Development:

  • Source and manage direct integrations with service providers, aggregators (e.g., VTpass, Seamfix, iRecharge, Remita).
  • Lead contract negotiations, SLA setup, onboarding, and revenue sharing agreements.
  • Manage compliance with provider onboarding standards and uptime SLAs.

Cross-Channel Enablement:

  • Work with Channel Managers to ensure every bill/service is accessible and optimized on:
    • Mobile Apps (UX/UI)
    • USSD (*5250# short code trees)
    • Chatbot (WhatsApp, Telegram)
    • Corporate portal (bulk payments for SMEs, NGOs, Core Banking Association, schools)
  • Support embedded services in agent and API partner networks.

Pricing, Margins, & Performance Optimization:

  • Define markups, discounts, referral incentives, and cashback structures.
  • Optimize service transaction success rates, especially on high-volume services (e.g., airtime, power).
  • Regularly benchmark pricing and uptime against competitor offerings.

Operational Support & Compliance:

  • Ensure automated and manual reconciliation systems are accurate, timely, and auditable.
  • Collaborate with Risk, Legal, and Compliance teams to monitor fraud and ensure regulatory alignment (especially on sensitive services like taxes, education, and tolling).
  • Maintain clear reporting with finance on float movements, commissions, and service remittances.

Required Qualification and Competencies

  • Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Statistic or related field.
  • 1 – 3 years of experience (preferably in fintech or banking).

Skills:

  • Strong commercial acumen and negotiation skills for working with third-party providers.
  • Experience with service aggregators, billers, and electronic payment infrastructure in Nigeria.
  • Familiarity with agent networks, merchant payments, and P2P service distribution models.

Application Closing Date
1st August, 2025.

Method of Application
Interested and qualified candidates should send their application to: recruitment@kolomonimfb.com using the job title as the subject of the mail.