Human Resources Officer at New Incentives


New Incentives

New Incentives is a US-based nonprofit committed to implementing health-related cash transfer programs to save lives in developing countries. Operating in Nigeria, New Incentives gives pregnant women with at-risk pregnancies conditional cash transfers, which encourage them to follow medical advice and treatment so that their children are born healthy.

  • Experience 2 – 5 years
  • Location Nigeria

Job Summary

  • The Human Resources Officer will be assisting the HR Manager in recruitment, employee relations management, staff benefits administration, staff compensation, staff performance management, and training.
  • The ideal candidate should be someone with at least 3 years experience in Human Resources, very diligent, detailed, and process oriented with some understanding of legal and logistics processes.
  • The candidate should be residing in North West Nigeria. Excellent communication skills, a learning mindset, and ability to adapt quickly managing HR systems are essential to succeed in this role.

Organizational and Project Summary

  • All Babies Are Equal Initiative (the Nigerian arm of the US organization New Incentives) was incorporated as a Nigerian non-governmental organization (NGO). Its work is focused on creating demand for routine immunization in Nigeria through conditional cash transfer.
  • The organization’s goal is to save lives cost-effectively by increasing immunization coverage in the North West Nigerian States of operation: Katsina, Zamfara, and Jigawa.
  • The conditional cash transfer for routine vaccination intervention includes supply side review, awareness creation on immunization and its importance, and a cash transfer of N500 for the first four mandatory immunization visits and N2,000 for the last immunization visit to the caregiver of eligible infants.
  • Additionally, we engage in community mobilization and collaborate with governmental and other non-governmental organizations. We have over 170 staff members, and 80% of them reside in North West Nigeria.

Job Responsibilities and Tasks
Recruitment (30%):

  • Assist in FOs selection and in-person interviews at the LGAs level.
  • Take the lead to manage in-person interviews of shortlisted FOs candidates through local New Incentives team members.
  • Escalate any gaps, challenges, or noncompliance to the HR Manager for immediate follow-up.
  • Liaise with the SR unit and community leaders to ensure locals are recruited.
  • Promote job ads on social media and do outreaches on platforms like LinkedIn and your network to identify candidates.
  • Assist the HR Manager in sending invitations, following up with candidates through phone calls, scheduling interviews, and conducting reference and background checks.
  • Send feedback for the concluded recruitment exercise.
  • Prepare the recruitment Gsheet during and after the process.

Onboarding, Benefits and Compensation Management (40%):

  • Follow up with the new employees to ensure pension and NHF registration are done, and numbers are generated.
  • Follow up with the new office account opening during onboarding.
  • Liaise with PFAs, NHF, NSITF, and tax offices to follow up on remittances.
  • Physical Training sessions for new hires in the state

Administration (30%):

  • Ensure employee information is up to date.
  • Review employee leave applications on Zoho and ensure the proper documents are uploaded.
  • Any other duty that the HR Manager or console may assign.

Education and Work Experience Requirement

  • BSc or BA in Business Administration, Social Sciences or its recognized equivalent
  • At least 2 – 5 years in a Human Resources general function.
  • 1 – 2 years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is a plus
  • Priority will be given to candidates residing in the states where the position is advertised.

Skills and Competencies:

  • Preferably a candidate already based in Yobe, Niger, Sokoto, Zamfara, or Kebbi States or willing to relocate to either of the States
  • Detail-oriented and diligent professional
  • Process-oriented with some understanding of legal and logistics processes
  • Good networks and contacts in North West Nigeria and ability to leverage for recruitment
  • Good organizational skills, effective time management, ability to meet deadlines, multi-task, and prioritize tasks
  • Sound cultural awareness and ability to work in multicultural and multiethnic environments
  • Proven managerial and/or leadership skills
  • Ability to deliver high-quality work in short periods and to work under pressure.
  • Critical thinker and possess a problem-solving attitude
  • Passion to help others and reduce infant mortality
  • Very good communication and writing skills, English, Hausa and dialects (verbal and written)
  • Excellent responsiveness to email and phone requests
  • Proficiency in MS Word, MS Excel, MS PowerPoint, internet browsers, smartphones, and ICT in general. The candidate should be willing to use Google Docs, Google Sheets, and Google Slides.
  • Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure.

Language Requirement:

  • Proficiency in English Language (conversation, reading and writing) is required
  • Knowledge of Hausa Language (conversation and reading) is an advantage.

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