The International Institute of Tropical Agriculture (IITA) is a not-for-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity. IITA is a member of CGIAR, a global agriculture research partnership for a food secure future.
We are recruiting to fill the position below:
Job Title: Help Desk Officer
Location: Ibadan, Oyo
Contract: 3-year renewable contract
Duties
- Assist the Training Coordinator in monitoring beneficiaries’ progress at the state level.
- Document and report timely any issues reported by beneficiaries under training.
- Organize resources so they are easy to locate.
- Liaise with appropriate units within the I-Youth to ensure issues are addressed timely and ensure beneficiaries’ satisfaction.
- Maintain accurate records of interactions with beneficiaries regarding their progress, problems and responses.
- Compile useful resources for beneficiaries and store them into an information bank
- Document learnings and resilience of beneficiaries.
- Organize field visits to businesses (for entrepreneurship track) and employment sites (for agribusiness interns) and report all situations to the state coordinator, business Development and the Success Manager.
- Work with state coordinators, Business Success Manager and Business Development Officer to ensure pilot enterprises, agribusiness hubs and agribusiness parks are well functioning.
- Work with administrative officers and Procurement Officer to ensure all purchases are well done.
- Perform any other job-related task as may be assigned by the Supervisors.
Requirements
- B.Sc / HND in Agriculture Extension or Social Science-related courses with a minimum of five (5) years’ experience performing similar role in a well-structured environment.
Competencies:
The ideal candidate must:
- Have good communication skills (writing, reading, and speaking).
- Have the ability to use basic Microsoft software (word, excel, PowerPoint).
- Have strong multi-tasking abilities and problem-solving skills.
- Have proven experience as an executive assistant or other relevant administrative support experience.
- Have the ability to work with little or no supervision.
Benefits
- We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.
Application Closing Date
18th January 2024.
Method of Application
Interested and qualified candidates should:
Click here to apply online