Health Service Delivery Specialist At World Health Organization (WHO)


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JOB DESCRIPTION

OBJECTIVES OF THE PROGRAMME

The Division of Country Health and Systems (CPS) assists countries in the Region with the design and implementation of appropriate health policies and systems to strengthen universal health coverage. It works to strengthen data-driven,evidence-informed, contextually tailored health policy development andimplementation at national, regional and local levels, taking an inclusiveapproach across the life course. The Division advocates strengthening of public health leadership, focusing on implementing policies that are people-centred, promote health, prevent illness, and address the social and economic determinants of health, while fostering leadership on equity, human rights and gender mainstreaming in health. It focuses on building capacity for healthsystems innovation to enable the sustainable delivery of high-quality primaryhealth and community services that are effectively linked to hospitals, andmental health, public health and social care services. To do so, CPS supportscountry efforts to facilitate access so as to leave nobody behind, to improve financialprotection, to strengthen the health workforce, to increase access toaffordable medicines and technologies, and to promote the uptake andimplementation of digital technology.The WHO country office works with the National Authorities toachieve the highest standard of health as a fundamental human right, based onequity and on SDGs principle of leaving no one behind. WHO actions areengrained in the WHO 13th General Programme of Work with its 3 prong objectivesof promoting healthier populations, keeping the world safe through addressinghealth emergencies, and protecting the vulnerable through Universal HealthCoverage. WHO’s mandate revolves around six core functions: (i) providingGlobal Health leadership; (ii) shaping the health research agenda; (iii)setting norms and standards; (iv) articulating evidence-based policy options;(v) providing technical support to countries; and (vi) monitoring and assessinghealth trends. The WHO Country Office is an integral part of the WHO RegionalOffice for Europe. Its main role is to facilitate and coordinate all WHO activities at country level and to implement the European Programme of Work2020-2025 -“United Action for Better Health in Europe” which sets out a visionof how the WHO Regional Office for Europe can better support countries in in meeting citizens’ expectations about health. WHO at country level delivers this through practical,actionable and country focused solutions to health challenges, keeping inperspective that achieving health and well-being is a whole-of-societyendeavour; This is done through facilitating the implementation of the BiennialCollaborative Agreement with the country and its corresponding workplan. The Country Office maintains good working relations and ensures information exchange between the country and WHO, policy and strategic guidance on health issues to all national and international partners in the country, provision of direct technical expertise when needed and aims at more community engagement and participation, and promotes health equity.

DESCRIPTION OF DUTIES

To support the Ministry of Health and relevant health authorities inUkraine with the aim of developing strategies and actions towards improvementof health services delivery in Ukraine with a focus on primary and specializedcare, health workforce, access to medicines and health products, and tacklinganti-microbiological resistance. Under the supervisionof the Health Emergencies & Programme Lead and with guidance from the WHORepresentative and the Division of Country Health Policies and Systems in theWHO regional office for Europe, the incumbent will assume the followingresponsibilities:Supervises a team of WHOstaff members, consultants and experts in health services delivery;Supports policy dialoguewith the national authorities and health partners in primary and specialized healthcare, health workforce, access to medicines, tackling anti-microbiological resistance, in line with thestrategies and programme priorities established at global, regional andnational level; Coordinates andcommunicates the technical assistance needs in a timely, transparent andefficient manner. This includes communication with both internal and externalstakeholders;Plans and prepares regular virtual conferences, face to facemeetings and follow-up on action points discussed; Participates in preparationof visits of relevant WHO staff to the country through development of missionagenda, communication with national and international stakeholders and othersas required;Provides expert advice tothe national authorities and health partners in regards to primary andspecialized healthcare, health workforce, access to medicines, tacklinganti-microbiological resistance;Organizes tailoredcapacity building activities for national and, if appropriate, subnationalstakeholders and health managers in the country; Supports in preparation ofwork-plans and budgets for WHO technical activities based on technicalassistance needs in the country within the areas of primary and specializedhealthcare, health workforce, access to medicines, tacklinganti-microbiological resistance; develops and prepares technical and financialreports and other relevant documents; Initiates and/orparticipates in the design and implementation of operational research studiesand assists the Member State to translate the findings for evidence basedpolicy development;Raises awareness on theimportance of incorporating a human rights and gender equality perspective inpolicies, workshops, activities as appropriate;Performs other duties inthe scope of the assignment as requested.

REQUIRED QUALIFICATIONS

EDUCATION

Essential: University degree(Bachelor’s level) in medicine and/orpublic health and/or management.
Desirable: Specializedcertification in primary or specialized healthcare, and/or healthworkforce, and/or access to medicines, and/or tackling anti-microbiologicalresistance and/or infection prevention and control.

EXPERIENCE

Essential: At least five years’ experience in health policy and public healthwork focused on health services delivery.
Desirable: Demonstrated experiencein the management of public health projects in the WHO European Region.Experience in team supervision. Relevant work experience with(in) UN, NGOs ororganizations/institutions

SKILLS

Demonstrated knowledge of public health, epidemiology and particularlyof health services delivery. Ability to design and implement studies, toconduct effective planning, to analyse data and to write concise reports. Indepth knowledge of country context and health systems. Skills to plan, implementand evaluate public health interventions and improve performance on acontinuous basis. Management skills in leading and supervising a team andassigned budget.Ability to identify andmanage one’s own emotions, as well as helping others to do the same.

WHO COMPETENCIES

Teamwork
Respecting and promoting individual and cultural differences
Communication
Building and promoting partnerships across the organization and beyond
Ensuring the effective use of resources

USE OF LANGUAGE SKILLS

Essential: Expert knowledge of English. Expert knowledge of Russian. Expert knowledge of Ukrainian.
Desirable:

REMUNERATION

Remuneration comprises an annual base salary starting at USD 52,930 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level

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  • Only candidates under serious consideration will be contacted.
  • A written test and/or an asynchronous video assessment may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

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  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • For information on WHO’s operations please visit: http://www.who.int.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
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