Westfield Consulting was founded in January 2012, by a team of Nigerians with over 45 years of cumulative work experience in management and consultancy. Westfield Consulting is a provider of Human Resource and Strategic Management Services. Our focus on innovation and excellence in service delivery has made us a first choice to our growing clientele in various sectors. We have successfully achieved a positive work force attitude, while engineering a more motivated and committed workforce for our clients with notable results Our results provide a testament about the quality of our services. 70% of our business is repeat business.
We are recruiting to fill the position below:
Job Title: Head of Operations (Islamic / Non-Interest Finance House)
Location: Lagos
Employment Type: Full-time
Department: Operations
Reporting to: Chief Executive Officer
Industry: Non-Interest Finance / Islamic Financial Services
Job Summary
- The Head of Operations is responsible for leading and managing all operational functions of the Islamic Finance House in line with Shariah principles, regulatory requirements, and the institution’s strategic objectives.
- The role ensures seamless and compliant execution of all back-office and support processes including account operations, financing operations (Murabaha, Ijara, etc.), customer service, transaction processing, and digital banking infrastructure.
Key Responsibilities
Operational Strategy & Leadership:
- Develop and implement operational strategies that align with the institution’s mission and Shariah-compliant financing models.
- Provide overall leadership to the operations team and ensure adherence to ethical standards and Islamic finance principles.
- Collaborate with the Shariah Compliance Department to ensure all processes support Islamic banking guidelines.
Islamic Operations Management:
- Oversee processing of Islamic finance transactions such as Murabaha, Mudarabah, Ijara, Istisna’a, and Wakalah.
- Ensure proper documentation and Shariah validation of all financing and investment operations.
- Monitor disbursements, settlements, and repayments in accordance with contract structures.
Process Optimization & Service Delivery:
- Drive efficiency in transaction processing, customer onboarding, and service delivery.
- Implement automation, digital tools, and lean processes to support growth and operational scalability.
- Ensure timely and accurate processing of all customer and financing transactions.
Risk Management & Compliance:
- Ensure all operational activities comply with CBN regulations, NAICOM guidelines (where applicable), and Shariah requirements.
- Work closely with the Risk and Compliance Units to monitor, report, and mitigate operational risks.
- Support internal and external audit activities and ensure timely remediation of audit findings.
Technology & Systems:
- Collaborate with IT to implement and maintain Shariah-compliant core banking systems and digital platforms.
- Oversee operational readiness for digital channels including mobile and internet banking.
People & Performance Management:
- Lead and develop a high-performing operations team.
- Set performance targets, conduct reviews, and implement training programs tailored to Islamic finance operations.
- Promote a culture of professionalism, integrity, and continuous improvement.
Stakeholder & Vendor Relations:
- Manage service level agreements with vendors, correspondent banks, and outsourcing partners.
- Represent the operations department in meetings with regulators, auditors, and Shariah board members when required.
Qualifications & Experience
- Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.
- Professional certifications in Islamic finance (e.g., CIFP, AAOIFI, or IFQ) are highly desirable.
- Minimum of 10 years’ experience in banking / financial services, with at least 5 years in operations management within an Islamic or non-interest financial institution.
- Strong knowledge of Islamic finance principles, structures, and operational requirements.
- Familiarity with regulatory requirements in Nigeria (CBN, NDIC, FRCN, etc.).
Key Competencies:
- Strong understanding of Islamic finance instruments and compliance requirements.
- Leadership and team development.
- Operational excellence and attention to detail.
- Strong ethical and moral conduct aligned with Islamic values.
- Stakeholder management and communication skills.
- Strategic planning and process improvement.
- Familiarity with Islamic core banking platforms and digital systems.
Application Closing Date
8th August, 2025.
How to Apply
Interested and qualified candidates should send their recent CV to: victor.allu@westfield-consulting.com using the Job Title as the subject of the email.