Esoma Pharmacy Limited is a pharmaceutical company located in kubwa, Abuja. Producing various external used pharmaceutical products.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Kubwa, Abuja (FCT)
Employment Type: Full-time
Job Description
- Manages the reception area, greeting patients and visitors, handling inquiries, and coordinating administrative tasks.
- They are responsible for scheduling appointments, managing patient records, and processing payments.
- They also ensure a smooth and organized flow of patients through the laboratory, maintaining a professional and welcoming environment.
Key Responsibilities
Patient Interaction:
- Greeting patients and visitors, creating a positive first impression.
- Answering phone calls and responding to inquiries about laboratory services.
- Providing information and directions to patients.
Appointment Management:
- Scheduling appointments for laboratory tests.
- Managing appointment bookings, walk-ins, and follow-up calls.
Administrative Tasks:
- Registering patients and updating patient records.
- Collecting payments and issuing receipts.
- Filing and maintaining patient records, both electronic and physical.
- Managing incoming and outgoing correspondence.
Coordination and Communication:
- Liaising with medical and administrative staff.
- Communicating test results and instructions to patients.
Maintaining the Reception Area:
- Ensuring the reception area is clean, organized, and professional.
- Maintaining an inviting atmosphere for patients and visitors.
Compliance:
- Adhering to confidentiality and data protection standards.
- Ensuring compliance with safety, health, and quality standards.
Other Duties:
- Assisting with billing and insurance verification.
- Processing lab test requests.
- Performing other general administrative tasks as needed.
Qualifications
- Interested candidates should possess an HND / OND / Bachelor’s Degree with 0 – 5 years work experience.
Salary
N45,000 – N50,000 monthly.
Application Closing Date
31st August, 2025.
How to Apply
Interested and qualified candidates should send their CV to: iquahlab@gmail.com using the Job Title as the subject of the email.
Note: Only candidates residing in Kubwa, Abuja will be processed for interviews.