Kiyix Recruitment Hub – Our client, a leading fashion retailer, is recruiting to fill the position below:
Job Title: Experienced Retail and Customer Experience Associate
Location: Victoria Island, Lagos
Employment Type: Full-time
Industry: Fashion Retail
Summary
- We are seeking an experienced Retail and Customer Associate to join our team.
- As a Retail and Customer Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales through effective visual merchandising and customer engagement.
Responsibilities
- Provide exceptional customer service, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.
- Maintain a high level of product knowledge, including features, benefits, and availability of products.
- Drive sales through effective visual merchandising, maintaining a clean and organized store environment, and engaging with customers to identify their needs and preferences.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
- Collaborate with colleagues to achieve sales goals, maintain a positive store environment, and provide excellent customer service.
- Participate in visual merchandising, including window displays, in-store displays, and maintaining a clean and organized store environment.
- Stay up-to-date with fashion trends, product knowledge, and company policies.
Requirements
- Interested candidates should possess an HND / BSc Degree
- 2+ years of experience in retail, preferably in the fashion industry.
- Excellent customer service and communication skills.
- Computer Literate
- Strong product knowledge and ability to learn about new products.
- Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.
- Availability to work a flexible schedule, including weekends, holidays, and evenings.
Salary
N150,000 – N200,000 monthly.
Application Closing Date
1st August, 2025.
How to Apply
Interested and qualified candidates should send their application, including your resume to: kicvacancy@gmail.com using the Job Title as the subject of the email.
Note
- If you are a motivated and fashion-conscious individual who is passionate about providing exceptional customer service, please apply
- For more enquiries, contact via WhatsApp: 09063916949.