Digital Field Officer (Cross River) at an Open Commerce Company – Alan & Grant


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Alan & Grant – Our client is an open commerce platform connecting brands, distributors, and retailers/wholesalers to facilitate seamless transactions and ensure rapid inventory turnover.

They are recruiting to fill the position below:

Job Title: Digital Field Officer

Location: Cross River
Employment Type: Full Time
Industry: FMCG/Foods/Beverage

Job Summary

  • The Digital Field Officer is responsible for implementing and managing digital initiatives in the field to support organizational goals.
  • This role involves overseeing digital projects, coordinating with stakeholders, and ensuring that digital tools and technologies are effectively utilized to improve operational efficiency and impact.

Key Responsibilities

  •  Identify and recruit potential distributors and merchants in assigned areas
  •  Assist distributors and merchants in completing Know Your Customer (KYC) requirements
  • Guide new partners through the Red101 registration process
  • Provide training on the Red101 App features and benefits
  • Verify submitted KYC documents for accuracy and completeness
  • Follow up on any incomplete or pending KYC submissions
  • Encourage consistent usage of the Red101 App for digital transactions
  • Troubleshoot and resolve any issues merchants face while using the app
  • Daily visits to onboard new merchants/distributors
  • Daily visits to already onboarded merchants/distributors
  • Provide weekly progress reports to the Regional Digital Sales Specialist.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online