Ascentech Services Limited is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients expectations through our core offerings: Recruitment and Selection; Outsourcing and Training and Development. To accomplish these we leverage on creating and managing change in organizations by improving efficiency through our proven and dynamic HR solutions.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Admiralty Way, Lekki Phase 1, Lagos
Employment Type: Full-time
Job Sector: Building Materials / Interior Finishing (Marble, Porcelain Tiles, Granite)
Job Description
- Attend to walk-in customers professionally at the showroom
- Handle all social media and WhatsApp inquiries (especially Instagram)
- Assist customers with product selection and recommendations
- Follow up with leads and maintain client relationships
- Report daily customer interactions and feedback
- Keep the showroom organized, clean, and visually attractive
- Support marketing and sales efforts with client interaction insights
Requirements, Skills & Traits
- Must be good-looking, well-groomed, and presentable
- Fluent in English (written and spoken)
- Strong communication and interpersonal skills
- Fast learner, capable of understanding and explaining product details
- Familiarity with the construction industry and interior finishes is a plus
- Ability to multitask, stay organized, and work under minimal supervision
- Tech-savvy (able to use WhatsApp Business, Instagram, and basic computer tools)
Education:
- Minimum OND/HND required
- Bachelor’s Degree is a plus
Certifications:
- Not mandatory, but certifications in customer service or marketing are an advantage
Working Schedule:
- Monday to Friday: 8:30 AM – 5:30 PM
- Saturday: 9:00 AM – 3:00 PM.
Compensation:
- Base Salary: N120,000
- Allowance & Transport: N50,000
- Total Monthly Pay: N170,000
- Commission: Percentage on each sale she handles
Other Benefits:
- Training on marble and tile products
- Potential for growth into higher showroom or sales roles
- Friendly and supportive work environment
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send CV to: cv@ascentech.com.ng using the job title as subject of the mail.