At Cogent Properties, we’re more than just a property development company; we’re a testament to the passion and vision of real estate craftsmanship. Founded by Folajomi, an avid property enthusiast and educator, our mission is to redefine the standards of real estate development in Nigeria, without compromise. Our forté is creating high-value properties that are both pleasing & functionally superior.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
Description
- We are seeking a proactive and professional Customer Service Personnel to join our real estate team.
- The ideal candidate will serve as the first point of contact for clients, ensuring a smooth and excellent customer experience.
Responsibilities
- Attend to client inquiries (walk-ins, calls, emails, online).
- Provide accurate information on properties and services.
- Schedule and confirm property viewings.
- Handle complaints and escalate when necessary.
- Maintain client records using CRM tools.
- Support sales and marketing teams in client engagement.
Requirements
- Degree in Business, Marketing, Communications, or related field.
- Strong customer service or client relations experience (real estate experience is an advantage).
- Excellent communication and interpersonal skills.
- Organized, detail-oriented, and tech-savvy.
- Professional demeanor with a customer-first attitude.
Salary
N150,000 – N180,000 / Month.
Application Closing Date
5th October, 2025.
How to Apply
Interested and qualified candidates should send their CV to: cogentcareers2025@gmail.com using the Job Title as the subject of the email.