Pruvia Integrated Limited – Our client, an Automobile company, is recruiting to fill the position below:
Job Title: Customer Service Executive
Location: Ile Ife, Osogbo – Osun
Employment Type: Full-time
Job Brief
- We are looking for a resolute Customer Service Executive for our client in the Automobile Sector.
- The Customer Service Executive will capitalize on Identifying and assess customers’ needs to achieve satisfaction.
Job Responsibilities / Description
- Suggest suitable Automobile options that best suite clients’ needs
- Contact potential clients through cold calls and emails
- Provide trustworthy feedback and after-sales support through cross-selling.
- Strong phone contact handling skills and active listening
- Build sustainable relationships and trust with new and existing customers through open and interactive communication
- Research and study clients’ specifications and wishes
- Meet personal/customer service team sales targets and call and message handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Keep records of customer interactions, process customer accounts and file documents
- Manage large amounts of incoming phone calls, messages, and mails
- Provide accurate, valid, and complete information by using the right methods/tools.
Job Requirements
- HND / BSC in Media, Communications or related field
- 3 – 5 years experience as a Customer Service Executive
- Proficiency in English
- Good knowledge of CRM
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Good verbal communication by following guidelines and policies.
Salary
N100,000 – N150,000 monthly.
Application Closing Date
10th January, 2025.
How to Apply
Interested and qualified candidates should send their CV / Resumes to: jobpruvia@gmail.com using the job title as the subject of the mail.