Kaplo Africa – Our client, a reputable Real Estate company, is recruiting suitable candidates to fill the position below:
Job Title: Customer Relationship Manager (Client Experience Manager)
Location: Lakowe, Lagos
Industry: Real Estate
About the Role
- We are hiring on behalf of our client, a reputable Real Estate company, for the role of Customer Relationship Manager (CRM/Client Experience Manager).
- This role is best suited for someone who is passionate about people, thrives in building long-lasting client relationships, and is ready to ensure every client interaction reflects excellence. If you are proactive, detail-oriented, and committed to delivering world-class service, this is for you.
Key Responsibilities
- Act as the first point of contact for all clients, ensuring prompt and satisfactory resolution of issues.
- Build and maintain trusted relationships that foster client loyalty.
- Manage communications, feedback, and service requests with speed and professionalism.
- Work with internal teams to continuously improve the client experience.
- Monitor and report on client satisfaction levels.
Requirements
- Proven experience in Customer Relationship Management, Client Experience, or related roles.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Passion for providing exceptional customer service.
- Experience in Real Estate is an added advantage.
- Applicants must live in or around Lakowe or Lagos Island, and be available for a physical interview at short notice.
Salary
N100,000 / Month (Slightly negotiable for the right candidate).
Application Closing Date
15th September, 2025.
How to Apply
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Customer Relationship Manager (Client Experience Manager)” as the subject of the email.
Important Notice: Your residential address must be clearly stated on your CV. Applications without addresses or from candidates outside Lakowe or Lagos Island will not be considered.