We assist those in urgent need anywhere, anytime, no matter what the conditions, providing lifesaving health care and health care-related emergency services-often within hours. As conditions ease, we work with local leaders to rebuild stronger. In non-emergency settings, our focus is development. Through our training programs, we pass essential skills into local hands, preparing those in disaster-prone areas to better withstand adversity. Embedding these skills into the community lies at the heart of what we do: build self-reliance. It gives people hit by tragedy a sense of ownership over their own recovery and the ability to shape their own future as they rebuild. And wherever it occurs, it is an investment that benefits us all because it prepares local residents to be their own best First Responders should disaster strike.
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 7 years
- Location: Borno
- Job Field: NGO/Non-Profit, Project Management
JOB SUMMARY:
- The Field Site Coordinator oversees the country program development in assigned Field Site and is responsible for timely and high-quality program implementation and operational support of that respective Field Site.
- The Field Site Coordinator provides supervision and leadership to both program and operational staff at the field site ensuring adherence to agreed work plans and reporting schedules as well as full compliance to IMC’s policies in the areas of Finance, HR, Logistics and Information Management.
- The Field Site Coordinator works in close coordination with Country Director, Finance, HR and Logistics senior staff, as well as technical staff to ensure that programmatic and operational strategies are implemented at the field site.
- To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:
MAIN TASKS AND RESPONSIBILITIES
Program Management
- Coordinate at field level between sector specific program managers and technical team to ensure maximum impact of programs
- Maintain site-specific program management tools, namely but not restricted to work plans, procurement plans, HR plans and pipelines in consultation with relevant managers at field level
- Program budget management at site level – decides on budget allocations in consultation with site program focal points, guided by the technical leads
- Ensure that field site is within budget limits and projected spending
- Coordinates with the programs’ teams in monitoring site–specific accomplishments against targets developed tools
- Follow up with site level program implementation as per donor commitments – accountable for program deliverables
- Ensure all facilities in the field are well maintained and equipped
- Play a leadership role at field site level and foster a positive working environment
- Identify program development opportunities and contribute to the design of new program concepts and support of Country program development.
- Coordinates with the MEAL team in monitoring site–specific accomplishments against targets
- Staff Management and Capacity Building
- Directly supervise program and operational focal points at field site level
- Contribute to knowledge increase of staff; facilitate training and knowledge exchange
- Recruit, train and supervise national staff as necessary; participate in recruitment of international staff as required
- Ensure compliance to local labor laws including working hours
- Ensure all staff in the field site know and understand IMC’s global and in-country HR policies and standards for professional conduct.
- Maintain open lines of communications with all field staff
- Ensure mutual support within the team and contribute to teambuilding
Reporting
- Facilitate and assure accurate and well documented reporting internally, to IMC HQ and to donors
- Assure that such reporting contributes to the effective management of the program and meets donor quality standards and compliance regulations
- Monitoring, Evaluation, Accountability and Learning
- Overall responsibility for ensuring field site’s commitments towards donors and IMC’s requirements on Monitoring, Evaluation, Accountability and Learning (MEAL) requirements.
- Integrate MEAL into site strategies, frameworks, policies and plans for the field site.
- Include MEAL related roles and responsibilities to all staff who are working in the field site and responsible for program management and implementation.
- Direct site level management to adequately budget for MEAL activities across all grants.
- Ensures country level Community Based Feedback and Response Mechanism (CBFRM) is functioning, and adequately resourced.
- Ensures all highly sensitive complaints and feedback from the CBFRM are addressed and closed appropriately.
- Raises profile/awareness and importance of MEAL with other senior management members through routine review and briefing sessions.
Security
- Oversee security management for program at site
- Manage staff activities and movements
- Ensures application and compliance of security protocols and policies
Representation
- Along with the Field based staff and Country management team, facilitate successful donor visits and internal monitoring visits and assessments
- Serves as the point of contact during site donors’ visits and in coordinating with program stakeholders at site level
- Represent IMC and liaise with local and national authorities, UN, NGO, and donor agencies to promote IMC programs, facilitate successful coordination of activities and ensure transparency
- Ensure positive interaction and good relations with partners in the region
- Ensure maximum visibility of the agency amongst the NGO community
- Perform other duties as assigned.
- The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Job Requirements
MINIMUM QUALIFICATIONS
- Typically, a Bachelor’s Degree in Social Science, Health or related field is preferred. Equivalent combination of relevant education and experience may be substituted as appropriate.
- Typically, 7+ years of relevant progressive experience in humanitarian or development sector/context. NGO programs and projects experience with increasing responsibilities, including a minimum of 3 years of international work experience in an operations management role is required.
- Familiarity with international humanitarian operation, coordination structures and the mandates of donors, UN agencies and NGO’s
- Ability to live and work in precarious environments
- Extremely flexible, and have the ability to cope with stressful situations and frustrations
- Skills and knowledge in program sustainability and capacity building, public private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
- Knowledge and experience of budget preparation and management and donors’ requirements
- Profound cross-cultural awareness
- Ability to effectively work with government, community leaders, international/national organizations, donors, partners and other IMC relationships.
- Ability to exercise sound judgment and make decisions independently following consultative processes
- Ability to relate to and motivate local staff effectively
- Creativity and the ability to work with limited resources
- Team player and strong communication skills, both oral and written
- Proficient in computer applications, especially with MS Word and MS Excel, MS PowerPoint