PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Collections Officer
Location: Oregun, Ikeja – Lagos
Job type: Contract
Department: BloomsMFB
Role Summary
- We are looking for a collections officer to assist with collecting outstanding overdrafts.
- The officer will contact clients and inform them of their overdrafts, negotiate BMFB plans, and ensure payments are made as soon as possible.
- To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
- A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.
Responsibilities
- Reviewing the company’s debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payment.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
- Contacting lawyers and insurance agencies to facilitate payments.
Required Skill Set
Must Haves
- NCE/OND and higher.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
Desired:
- Previous experience working as a Collections Officer.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online