Type of Contract: Fixed-Term Contract
Duration: 6 months (with possible extension)
Duty Station: Borno state (Roving across various areas in Maiduguri)
Background:
Jeriel Dispatch Rider is a logistics and delivery company founded in 2023 with its headquarters in Maiduguri, Borno state, Nigeria, and a branch office in Yobe State. The company provides a variety of services, including office and home pickups, terminal pick-up, errands, food delivery, laundry pickup, prescription pickup, birthday surprises, and more. With a focus on reliability and customer satisfaction, Jeriel Dispatch Rider caters to both individual and corporate needs, ensuring efficient and timely delivery across its service areas.
Job Overview:
A Delivery Agent is responsible for transporting goods and packages from a certain location to customers in a timely and professional manner. The role involves handling and delivering various types of items, ensuring they are delivered safely, and providing excellent customer service throughout the delivery process.
Key Responsibilities:
1. Pick-up and Delivery:
– Collect goods or packages from a certain location.
– Deliver items to customers at specified addresses.
– Ensure timely and efficient delivery of packages.
2. Customer Interaction:
– Provide courteous and professional service to customers during deliveries.
– Confirm receipt of deliveries by obtaining customer signatures or other verification methods.
– Address any customer inquiries or issues related to deliveries.
4. Documentation and Reporting:
– Maintain accurate records of deliveries made, including time, date, and recipient details.
– Report any delivery discrepancies or issues to the supervisor.
5. Safety and Compliance:
– Follow all traffic laws and safety regulations during deliveries.
– Handle packages with care to avoid damage.
– Adhere to company policies and procedures.
6. Route Planning:
– Plan and optimize delivery routes to ensure efficient use of time and resources.
– Use GPS or other navigation tools to locate addresses and plan routes.
Qualifications:
– Candidate must have at least finish Secondary school.
– Ability to lift and carry heavy packages.
– Familiarity with GPS and navigation tools.
– Good communication and customer service skills.
– Ability to work independently and manage time effectively.
– Previous experience in a delivery or courier role.
– Knowledge of local area and routes.
– Basic knowledge of vehicle maintenance.
Working Conditions:
– May require working early mornings, evenings, weekends, and holidays.
– Job involves spending long hours driving and delivering packages.
– Physical activity, including lifting and carrying packages, is required.
Method of Application:
- Interested candidates are to attach their CV and cover letter as a single PDF of not more than 4 pages and send via the specified email;
jerieldispatch001@gmail.com with the subject line “Delivery Agent Application – [Your Name].” Only shortlisted candidates will be contacted.
- Submission of Application ends on the 28th August 2024 at 12 PM.