TeamAce Limited – Our client, a leading Culinary company, is recruiting to fill the position below:
Job Title: Business Operations Manager
Location: Ikoyi, Lagos
Job Summary
- As the Business Operations Manager, you will be responsible for ensuring the smooth running of the company on a day-to-day basis.Â
- To ensure customer satisfaction, customers’ orders are taken and deadlines for collection are met, solve customers’ complaints, mediate on staff issues, and ensure the company operates at maximum efficiency.
Responsibilities
- Recommend strategies and advise the CEO on issues that pertain to the development of the company.
- Collaborate with the customer service team to ensure timely responses to customers’ orders, inquiries and complaints, ensuring customer satisfaction at every step.
- Supervise cross-functional support teams and collaborate to improve tools and systems for increased business efficiency.
- Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
- Implement data collection methods for operational metrics, aiming to reduce errors and increase service excellence.
Requirements
- Bachelor’s or Master’ degree in Business Administration, or a related field.
- Minimum of 6 years of relevant experience in operations management, preferably in retail or food manufacturing.
- Experience in managing customer service teams and logistics operations is compulsory.
Salary
N500,000 – N700,000 Monthly.
Application Closing Date
20th May, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online