Amani Advisory Limited – Our client is a vibrant and fast-paced hair salon dedicated to providing exceptional beauty services to our clients. Our salon is a haven for creativity and style, where we focus on delivering personalized experiences.
They are recruiting to fill the position below:
Job Title: Business Manager
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- In this role, the ideal candidate will be a strategic thinker with strong leadership skills and a passion for the beauty industry.
- This role requires a balance of business acumen and a deep understanding of what it takes to create a positive and productive salon environment.
Responsibilities
- Manage the day-to-day operations of the salon to ensure smooth functioning.
- Oversee staff schedules, ensuring adequate coverage during all business hours.
- Implement and maintain salon policies and procedures.
- Prepare and manage the salon’s budget, focusing on maximizing profitability.
- Monitor daily, weekly, and monthly financial reports, analysing trends and identifying areas for improvement.
- Manage vendor contracts, and inventory control.
- Recruit, train, and manage salon staff, fostering a positive and collaborative team environment.
- Conduct regular trainings and provide coaching and mentoring as needed.
- Address any staff-related issues or conflicts promptly and professionally.
- Ensure the highest level of customer service is provided to all clients.
- Manage client appointments and ensure efficient scheduling.
- Address customer complaints or issues, striving to resolve them promptly and satisfactorily.
- Develop and implement marketing strategies to drive salon traffic and increase sales.
- Manage the salon’s social media presence and create promotional campaigns.
- Drive product sales through effective merchandising and staff training.
- Identify opportunities for expanding services and enhancing client offerings.
- Network within the community to build partnerships and grow the salon’s client base.
- Stay informed on industry trends and innovations, integrating new services and products as appropriate.
- Maintain accurate records for all business operations, including financials, inventory, and client databases.
- Ensure the salon is compliant with all local regulations, including health and safety standards.
- Prepare and present regular performance reports to the Creative Director.
Requirements
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- 4+ years of experience in a management role within the beauty, retail, or hospitality industry.
- Strong financial acumen with experience in budgeting, forecasting, and financial analysis.
- Proven leadership and team management skills.
- Excellent communication and customer service skills.
- Proficiency in salon management software and Microsoft Office Suite.
- Knowledge of the beauty industry and current trends is an advantage.
- Ability to work flexible hours, including evenings and weekends.
Salary
N300,000 – N350,000 monthly.
Application Closing Date
10th September, 2024
Method of Application
Interested and qualified candidates should forward their CVs to: talent.amanisolutions@gmail.com using the Job titile as the subject of the mail.