ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Business Analyst
Location: Lagos
Employment Type: Full-time
Job Summary
- The Business Analyst bridges business and technology functions at ipNX by aligning business needs with technical solutions, driving operational efficiency, customer satisfaction, and revenue growth.
- This role analysis business processes, identifies improvement opportunities, translates requirements into actionable solutions, and manages internal products and project lifecycles.
- By leveraging process automation and aligning IT initiatives with business strategy, the Business Analyst ensures successful project delivery and measurable business impact.
Responsibilities
- Assess business processes to identify opportunities for optimization, cost reduction, and revenue growth
- Elicit and align business requirements with technical specifications through interviews, workshops, and document analysis.
- Create and validate Software Requirements Specifications (SRS) and System Requirements Documents (SRD) to guide development teams.
- Create and validate business requirements documents, user stories, and mockups to support solution development.
- Lead stakeholder walkthroughs to ensure clarity and obtain sign-off on requirements
- Achieve alignment between business and IT teams to ensure solutions meet strategic goals
- Document ‘as –is’ processes and ‘to-be’ process, applying the knowledge of business process modelling notations to process documentations.
- Facilitate process discovery, re-engineering, improvement and analysis sessions to identify inefficiencies and recommend improvements.
- Develop sustainable improvement plans with measurable outcomes
- Identify and implement automation opportunities using tools like n8n, Microsoft Power Automate, etc
- Design and deploy automated workflows to enhance operational efficiency and customer experience.
- Measure automation impact.
- Develop project plans and timelines using methodologies like Agile, Scrum, or Waterfall.
- Track project progress, manage risks, and ensure delivery within scope and quality standards.
- Manage backlogs, prioritise features, and create user stories for development teams.
- Use tools like Jira, Zoho Project, to monitor deliverables.
- Build and maintain strong relationships with business stakeholders to understand their needs and ensure alignment with IT solutions.
- Communicate progress and outcomes effectively to ensure stakeholder buy-in.
- Leverage data and analytics to inform decision-making and identify trends that impact business performance.
Qualifications and Experience
- University Degree in Computer Science, Information Technology, Management Information System, Business Management & Other Related courses (2.2/ Upper Credit Minimum)
- 2-4 years experience as a Business Analyst/Business Process Analyst
- Professional Qualification (ECBA, CCBA, CBPP) an added advantage
- Aligning business and technical requirements for IT solutions
- Requirements elicitation and gathering, requirements analysis skills
- Business process modeling (e.g., BPMN, UML) using tools like Visio or Lucidchart.
- Process automation with tools like n8n, Power Automate, or low-code platforms
- Project management methodologies (Agile, Scrum, Waterfall) and tools (Jira, Zoho Project)
- Strong communication, problem-solving, presentation and stakeholder management skills
- Proven experience in creating BRD, SRS, and aligning business and technical requirements.
- Familiarity with process automation, product lifecycle management, and project delivery.
- Experience with tools like Jira, n8n, UiPath, Power Automate is a plus
- Understanding of workflows, processes, and their representation using standard modelling techniques.
- Strong analytical skills, ability to abstract & systematic approach to problem solving
- Proactive, high sense of responsibility as well as independent and structured way of working
- Strong communication and interpersonal skills: Listen, Observation, Written, Verbal and Non Verbal.
Application Closing Date
13th June, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only shortlisted candidates will be contacted.