The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide. What is NRC? NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take action during situtations of armed conflict, and engage in other contextes where our competences will add value. The majority of our 5000 staff members are national employees in NRC’s projects in around 25 countries worldwide. All our projects are supervised by the NRC Head Office in Oslo. NRC was established in 1946 under the name Aid to Europe, to assist refugees in Europe after World War II. Today NRC is organised as an independent, private foundation. We cooperate closely with the UN and other humanitarian organisations, around the world as well as in Norway. What does NRC do? Programme Activities: NRC’s main activity is the deliverance of humanitarian aid through programme activities in the field. NRC specialises in five programme areas, or core competences – Shelter, Food Security, Water, Sanitation and Hygiene (WASH), Education, and Information Counselling and Legal Aid (ICLA). The core competences are adaptive to different contexts and mutually reinforcing.
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 3 years
- Location: Adamawa
- Job Field: NGO/Non-Profit
JOB DESCRIPTION
Under the supervision of the South Area Manager, the Area Support Coordinator(ASC) is responsible for overseeing the day-to-day operations of NRC’s Area Office in Yola by supervising support functions including Finance, HR/Admin, and Logistics, as well as ICT, in the Area Office and thus contributing to smooth and uninterrupted programmatic implementation.
RESPONSIBILITIES
Generic responsibilities (max 10)
- These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
- Line management for support staff such as Finance, HR & Admin and Logistics/ICT
- Member of the Area Management Group
- Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
- Provide input on operational support to Area Plan of Action, and to coordinate and align operational support with programme plans at Area level
- Responsible for ensuring quality support to project implementation.
- Facilitate Area Support Budget, area level budgets, including support cost
- Responsible for Implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance)
- Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance)
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
Job description:
- Contribute to the strategic direction of the Area office and ensures efficient structures
- Provide leadership of the Support Department in Area while coordinating closely with other areas to ensure system consistency.
- Support Area Manager and Senior Management Team to contributing to the NRC Strategy.
- Line management for support staff such as Finance Team Leader, HR and Admin team Leader, Logistics Team Leader and ICT.
- Member of the Area Management Group.
- Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements.
- Provide input on operational support to Area office Plan of Action, and to coordinate and align operational support with programme plans at Area Office level.
- Responsible for ensuring quality support to project implementation.
- Facilitate Area Support Budget, area level budgets, including support cost
- Responsible for Implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance).
- Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance).
Systems and Procedures
- Ensure that all rules, regulations, routines, procedures, SOPs are available, accessible to and known by all staff in Area Office
- Responsible for ensuring that HR, finance, logistics and administration systems provide relevant and adequate support to the area Office ’s programmes throughout the whole project cycle
- Leading implementation of new procedure at Area Office level example includes: NRC HR Management System, UNIT4 Procurement and other systems.
- Regular update of the Master Support Budget at Area office.
- Perform regular spot-checks on supporting documentation to identify areas of improvement in regards of quality of documentation.
- Ensure the recommendations addresses to the Area office are addressed in time.
QUALIFICATIONS
Professional competencies
- These are skills, knowledge and experience that are important for effective performance.
- At least three (3) years of experience working as Support Coordinator, Finance, HR or Logistics Coordinator
- Previous experience from working in the Borno, Adamawa and Yobe states or similar context will be an added advantage
- Degree in relevant management courses preferably Business Administration
- Fluency in English, knowledge of local language such as Hausa and Kanuri is preferred.
Generic professional competencies:
- Experience from working as a Finance Coordinator in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Fluency in English, both written and verbal