PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Employee Relations Specialist
Location: Ikeja, Lagos
Job Type: Full-time
Job Summary
- The Employee Relations Specialist is responsible for fostering a fair, transparent, and compliant work environment across all branches.
- This role facilitates effective communication between management and employees, supports conflict resolution, and promotes a positive workplace culture aligned with the bank’s values and regulatory standards.
Key Responsibilities
- Serve as the primary contact for employee relations matters, providing timely and objective guidance to employees and managers.
- Manage investigations, grievances, and disciplinary processes in compliance with company policies and labor laws.
- Advise management on best practices for addressing performance and behavioral issues.
- Ensure consistent application of HR policies and support periodic policy reviews to align with regulatory requirements.
- Monitor employee relations trends across branches and recommend proactive interventions.
- Collaborate with HR Business Partners and branch heads to drive employee engagement and retention initiatives.
- Prepare reports on employee relations cases, disciplinary actions, and related metrics for management review.
Requirements
- Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, or a related field.
- 2–3 years of experience in employee relations or HR advisory roles, preferably within the banking or financial services sector.
- Strong knowledge of Nigerian labor laws and disciplinary procedures.
- Excellent communication, mediation, and problem-solving skills.
- High level of professionalism, integrity, and discretion.
Salary
N300,000 – N400,000 per month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online