Toasties Limited is a fast-casual dining restaurant chain located in Lagos, Nigeria. We specialize in hot toasted fusion sandwiches and offer a range of specials. Our focus is to bring out-of-the-box meal selections to Lagos’ on-the-go consumer. Using quality ingredients and efficient service, Toasties aims to put variety, creativity and great tasting products in the hands of every customer!
We are recruiting to fill the position below:
Job Title: Restaurant General Manager
Location: Ikoyi, Lagos,
Employment Type: Full-time
Description
- The General Manager is responsible for overseeing the overall operations of the restaurant to ensure profitability, efficiency, and exceptional guest experiences.
- The role involves managing staff, ensuring consistent food quality, maintaining high service standards, overseeing budgets, and ensuring compliance with health, safety, and regulatory requirements.
- The GM acts as the link between ownership and day-to-day operations, driving business growth and customer satisfaction.
Key Responsibilities
- Oversee daily restaurant operations, ensuring smooth coordination between kitchen and front-of-house.
- Develop and implement operational strategies to boost efficiency and profitability.
- Manage both cloud and physical kitchen operations, ensuring consistency in quality, taste, and service.
- Monitor food quality, service standards, and guest satisfaction consistently.
- Train and manage staff across all departments while fostering teamwork and a positive work culture.
- Monitor inventory levels and ensure proper stock control to minimize waste.
- Manage budgets, monitor financial performance, and ensure cost-efficient use of resources.
- Prepare and analyze reports on sales, costs, and overall performance, recommending improvements where necessary.
- Actively engage with guests, respond to feedback, and resolve complaints professionally.
- Support marketing initiatives, promotions, and events to drive customer traffic and brand awareness.
- Work with the executive team on menu planning, pricing, and product innovation.
- Ensure compliance with health, safety, and hygiene standards across all operations.
Requirements
- Candidates should possess a HND qualification / Bachelor’s Degree with at least 4 years work experience.
Key Skills & Competencies:
- Strong leadership, communication, and people management skills.
- Solid understanding of restaurant operations, financial management, and customer service.
- Problem-solving and decision-making skills under pressure.
- Ability to multitask and manage diverse teams across physical and cloud kitchens.
- Knowledge of food safety, health regulations, and labor laws.
- Strong organizational and analytical abilities.
Application Closing Date
29th September, 2025.
How to Apply
Interested and qualified candidates should send their CV to: hr@biscuitboneblog.com using the Job Title as the subject of the mail.