PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Sales Operations Specialist – ATM Cards / Digital Payments
Location: Opebi – Ikeja, Lagos
Summary
- The Sales Operations Specialist will support the Business Development (BD) function by ensuring that performance tracking systems, incentive programs, and training support are effectively implemented and managed.
- This role works cross-functionally with BI, Training, and Business Development teams to enhance sales effectiveness, improve team accountability, and promote alignment with organizational objectives.
Key Responsibilities
- Implement and manage the reward and penalty system for the Business Development team, ensuring fair and transparent execution.
- Collaborate with the Business Intelligence (BI) team to track and analyze BD team performance data.
- Monitor performance trends and escalate concerns to Business Development Managers (BDMs) and Zone Managers (ZMs) for timely intervention.
- Partner with the Training team to conduct onboarding and refresher sessions on BD policies and SOPs.
- Track the implementation of policies and procedures, and provide actionable feedback to improve training effectiveness.
- Support the coordination of strategic meetings for ZMs and BDMs; ensure timely documentation and circulation of meeting minutes.
- Provide administrative and reporting support to ensure alignment between frontline teams and internal processes
Requirements
- Bachelor’s degree in Business Administration, Sales, Operations Management, or a related field.
- 2+ years of experience in sales operations, performance tracking, or a similar support function.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online