Loan Call and Monitoring Officer at Snappy Credit Limited

Snappy Credit Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Title: Loan Call and Monitoring Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Engage Borrowers Proactively: Initiate regular contact with borrowers through calls, messages, and visits to ensure loan awareness and repayment commitment.
• Recover Overdue Loans: Follow up on delinquent accounts, negotiate repayment plans, and encourage defaulting clients to settle their obligations.
• Build Positive Client Relationships: Foster trust and open communication with borrowers to understand and resolve repayment challenges.
• Monitor Loan Status: Track repayment behavior, identify early signs of risk, and take preventive measures.

Requirements

• Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 – 1 years work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong communication skills – both verbal and written, especially for engaging with clients.
• Good negotiation and interpersonal skills – to handle delinquent borrowers tactfully.
• Attention to detail – essential for tracking loan data and monitoring repayment.
• Analytical skills – to assess risk and loan performance.
• Must have Smart Phone.(Android or iPhone).

Company Benefits

• Basic Salary: N60,000 per month 
• Bonus: daily bonus, weekly bonus, (up to 15k)
• Phone compensation ( Airtime & data)
• Skills training within one week of joining the company and transportation subsidies.
• Permission to work from home (return to office for skills training if not performing well)
• Salary increased in three months and again in six months.
• Year-end bonus for good performance every year.

Application Closing Date
4th August, 2025.

Method of Application
Interested and qualified candidates should send their CV to: berylspringslimited@gmail.com using the Job Title as the subject of the email.

Note: For more enquiries, contact 09025395912 on WhatsApp.