Ardillatech is recruiting suitably qualified candidates to fill the position below:
Job Title: Relationship Officer
Location: Aba, Abia
Job Responsibilities
- Serving as the primary point of contact for existing and potential clients.
- Building and nurturing strong, long-term relationships with clients to drive loyalty and retention.
- Identifying client needs and promote suitable fintech products and solutions.
- Meeting or exceed sales targets and contribute to company growth.
- Addressing client inquiries, concerns, and complaints promptly and professionally.
- Collaborating with internal teams to ensure smooth onboarding and issue resolution.
- Stay updated on industry trends, competitor offerings, and market dynamics.
- Providing feedback to the product team to improve features and offerings.
- Ensuring adherence to all company policies and regulatory requirements.
- Maintaining accurate records of client interactions, contracts, and communications.
- Monitoring direct sales officers and team lead performances on the field, ensuring adherence to organisational policies and standards.
- All other responsibilities as assigned by your line manager.
Qualifications & Requirements
- Bachelor’s Degree in Finance, Business Administration, or related field.
- Applicants must reside in Aba or its environs
- Minimum of 2 years of experience in a customer-facing role, preferably in the fintech or banking industry.
- Knowledge of financial products, digital payments, or lending solutions is a plus
- Strong interpersonal and communication skills.
- Ability to understand and explain fintech products and services.
- Proactive approach to problem-solving and customer service.
Application Closing Date
31st July, 2025.
How to Apply
Interested and qualified candidates should forward their CVs to: oluwaseunhr@gmail.com using the job title as the subject of the mail.